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0 We are seeking a Chef who will be able to: Friday Saturday and Sunday 7.30 to 3.30 To cover maternity for 9 months temp contract from 10th March until 31st Dec to cover maternity Contribute to the development of menus. Prepare, cook and present a wide range of fresh and pre-prepared food items to a high standard. Ensure unit financial targets are achieved by effective food ordering, minimising wastage, following recipes and upselling food items to customers. Ensure all company and legislative paperwork and procedures are followed at all times. Supporting the Unit Manager in delivering Team Member training and conducting occasional audits or stock taking. Assisting with special events and theme days. You can communicate with a wide range of customers and fellow team members. You understand that food safety and health and safety are a crucial part of a catering service. You are eager to learn and can work as part of a dynamic team. You can follow instructions but are not scared to make your own decisions for what\\'s best for the customer. If that sounds like you, please apply. We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes As part of Compass you\\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\'s biggest businesses. Job Reference: com/3001/99764001/52544469/BU Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee. Passionate about working in the hospitality industry... but don\\'t want the unsociable hours? We may have the perfect role for you! We are Passionate - We love what we do, we do it with hard work and with the appetite to do the right thing. We are Innovative - We create delightfully surprising experiences for our customers and each other. We are Consistent - We provide exceptional catering standards and an exemplary service ethos delivered by a professional experienced team. We are an award-winning catering company offering bespoke catering services across the Business and Industries sector. We have a successful track record of doing things differently for over 22 years, delivering exceptional food prepared with flair and total regard for the health and well-being of our customers.
We have an exciting opportunity for an ambitious Chef de Partie to help us create exceptional food experiences for Defence on a full time basis, contracted to 35 hours per week. As a Chef de Partie, you will be working in a passionate and hard-working team to create an outstanding culinary experience for our customers in the market-leading food service company in the UK. In return we offer support and development to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence? Here\\'s what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Being an enthusiastic team player and excellent communicator Representing Defence and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Chef De Partie will: Be a brilliant communicator and easily build relationships Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have a desire to succeed in your role Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Have a safety-first mind set Passionate about food We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working Free Meals Uniform Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/1801/87009001/52475976/BU Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee. Chef de Partie - NTEP Inverness Core £12.50 per hour, 35 hours per week We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways programme Compass exclusive offers on PerksAtWork
Beverage Manager
Leonardo Hotel Southampton - Southampton, England, United Kingdom
Posted 1 year ago
Be Yourself – Be an Inspiration to Your Team – Be Leonardo As a Food & Beverage Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll think creatively to offer first-class customer service and go above and beyond to deliver the best possible experiences for our guests. If you’re our ideal Food & Beverage Manager, you will: Be yourself! Lead by example and let your personality shine through Be visible on the floor, so that the team knows you’ve got their backs Ensure KPIs are set and support the team in achieving these Lead regular team meetings – not only will this help with building relationships but a coffee chat goes a long way! Complete and issue rotas in advance – life/work balance is important, your team need to be able to make plans outside of work too Identify any training opportunities – we want you and your team to build a future with Leonardo Hotels Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re a part of the team, you’re a part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team. Our Story Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us! Some of the perks you could enjoy include: Head of Department bonus scheme: based on our financial and your personal performances Enhanced pension plan Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of! Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Free hot meals whilst on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression
Your newpanyHays Education offers School Support Services jobs in Schools, whether that be Secondary, Primary or SEN/SEND Schools, throughout the UK. The type of roles we recruit for include; Administrator, SIMS Administrator, Business Manager, Finance Manager, Head’s Safeguarding and Welfare Officer, Exam Officer, Technicians ( eg ICT, Science) Caretakers etc. We understand theplexities of School Support Roles within Education, and are accustomed to offering rewarding opportunitiesThere are many roles in Manchester, Stockport, Trafford, Bolton, Salford, Bury and Tameside for candidates looking to gain/develop valuable experience in a sometimes challenging but rewarding sector of education. The roles are a variety of Day to Day, Long Term, Temp – Perm and Permanent.Your new roleThis is a great opportunity to work in a school in South ManchesterThe receptionist role will be working 1pm - 6pm Monday - Friday until May HT Friday 26th MayThis role is temporary with an immediate start subject to vettingpliance and an enhanced DBS checkThe main responsibilities will be;to meet and greet visitors to the main busy receptionmanage iing emails and distribute accordinglyanswer telephone calls and field accordingly if necessaryliaising with visitors, contacts members of staff and pupilsYou will be the first point of contact for the school with support, if required, from the Office ManagerWhat you'll need to succeedPrevious experience working in a similar roleThe ability to work in a busy environment in a calm and productive mannerPrevious experience working in a school would be an advantage A professional manner with the ability tomunicate at all levelsA smart and polite appearance to represent the school's values and reputationA DBS on the Update Service would be an advantageKey role informationImmediate start until May 26thSubject to vettingpliance and an enhanced DBSMonday - FridayWorking 1pm - 6pm£13 per hour pay rateSecondary/Primary school in South Manchester100% office based
Personal Assistant
Liberty Commodities - Brinsworth, England, United Kingdom
Posted 1 year ago
Position Summary Purpose of the role is to provide high-level of administrative support to the Chief Financial Officer with day-to-day operations. Job Responsibilities Managing the Chief Financial Officer’s calendar, including scheduling appointments and prioritizing time sensitive matters Attending essential meetings, taking comprehensive minutes, and taking ownership to ensure that all action points are followed up on and resolved promptly Screen and prioritize incoming items to ensure the Chief Financial Officer is advised of and updated on current issues & events Makes travel arrangements for the Chief Financial Officer as required, including booking flights, hotel accommodation, car rental, and providing directions to facilitate hassle-free travel. Manage & organize important files / documents and electronic office files to ensure an efficient and effective filing system Ensure strong relationships with key stakeholders are maintained To provide administrative support in the delivery of assignments and initiatives as and when required Any other duties commensurate with the accountabilities of the post Experience & Qualifications 5-8 of experience working as an Executive Assistant, Personal Assistant, or similar roles supporting Senior Managers in a fast-paced organization across time zones Bachelor's degree or equivalent experience Be highly organized, detail-oriented, and discreet and be able to exercise tact and diplomacy Ability to multi-task effectively and balance priorities Strong verbal, and written communication skills with the ability to draft clear and concise communication. Fluent in English & Hindi. Be able to occasionally work early, late or weekend hours for special projects or events Meticulous, diplomatic & pleasant personality Display a high value for integrity Extremely proficient with Microsoft Office (Word, Power Point and Excel)
Position: Chef de Partie:The Role: A fantastic opportunity now exists for passionate Chef de Partie to be part of Parker’s Tavern restaurant and to help continue to shape it as the ‘go-to’ destination in Cambridge.Our Story: Parker’s Tavern is a high-end, quintessentially British restaurant & bar with menus that are fuss-free but delicious, beautifully presented and made with locally sourced, seasonal produce.The Martin Brudnizki-designed 140-cover restaurant is complemented by a stunning bar, library and ballroom which can offer private dining & banqueting for up to 200 people.Why Join Us: This is a great opportunity to progress in a high-quality operation that is offering a career, not just a job. Working under Our Head Chef's stewardship in a team with a Junior Sous Chef will help develop your technical skills as well as your creativity.You are likely to already be a Demi or CDP in a reputable establishment and want to learn more about producing delicious menus in a fast-paced but high-quality environment.You will also be working in a stunning venue including high-quality kitchens & equipment.Overall this is an excellent opportunity for you to make your mark in an establishment that will become renowned for quality, innovation and fun!What's on Offer: 42.5 hour week.Straight shifts.Meals on duty Uniform.Staff Incentives.Pension Scheme.28 days paid leave.On-going training & development.Staff Discounts in-house & with local companies.Room and F&B discounts at over 7,000 hotels of 30 renowned brands in 122 countries.Application Details:If the above sounds of interest then we would love to hear from you.Please apply by forwarding a copy of your current CV.
Receptionist
The Chartered Institute of Marketing - Cookham, England, United Kingdom
Posted 1 year ago
About the role: As a vital and valuable member of our Front of House team you will be responsible for managing our reception whilst on shift, ensuring complete customer satisfaction, and all relevant shift procedures are completed. You will be working in the elegant surroundings of our 19th Century Manor House in Cookham Village, which is a charming place to work!In a typical day, you might: Check in / out of residential guests.Ensure guests are booked in on the correct tariff and allocate the correct room type Ensure all required charges are posted to the guests bill before they check out Acknowledge guests immediately as they arrive at the desk Receiving and inputting Bed and Breakfast Booking / and group bookings and updating them as required: Ensure all bookings are entered into Guestline on the day they are received. File all paperwork in the corresponding folder. For group booking - Should the booking create an overbooking, email the person back informing them of this, keeping a copy for your own records.Responsibility for float and all money taken daily. Money must always be counted when arriving on shift and the money balances with the current shift report.Ensure all monies are locked in the safe each night Answering the Main CIM Switchboard. Receiving and checking paperwork for courses Signing in and directing of delegates Signing in contractors / Temporary workers and Visitors Other general duties such as booking taxis, guests/staff queries etc. Contributing to managing the change of our residential business from mainly CIM residential training courses to mainly open lets. Developing relationships with regular B&B business clients, with taxi companies and staff. For this role, you’ll need: Basic computer skillsExcellent communication skills and the ability to multitaskPrevious hotel or similar reception role, including switchboardwould be idealExperience and understanding in a front of house software packagePrevious cash handling experienceAbility to work on your own as well as a team playerWillingness to learn and understand all aspects of the Chartered Institute of Marketing
We’re on the lookout for a Head Chef to lead our kitchen team!It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests.Our kitchen is where it’s at: As Head Chef you’ll play a key part in our pub management team, helping to shape and lead our kitchen team to success. Everything you and the kitchen team deliver will keep our guests coming back for more.As a Head Chef: You’ll have experience in a similar Kitchen Manager/ Head Chef role or be ready to step up from a Second Chef/ Sous Chef position. You’ll also – Have a passion for producing food to be proud of Be a motivational team-leader who can make sure our food and hygiene standards are consistently high Be able to maintain clear communication with your team Be able to work collaboratively with the General Manager and wider team to ensure success of the business Have a positive attitude and ability to create a buzz in your kitchen to keep your team motivated Have the desire to grow, develop and retain a kitchen teamWhat you get from us: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits, including: A performance related bonus 20% off at all our pubs, restaurants, and hotels A reliable hours contract, to give you the security you deserve Flexible and part time hours available to work around your family or higher education Online discounts and cashback at popular retailers through our Marston’s Rewards platform Scope to build your career and progress through our Chef Development Programme including access to our innovative app-based training Salary finance scheme - supporting your financial wellbeing Access to Licensed Trade Charity for financial, mental, and emotional well-being supportCome as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.Marston’s. Where people make pubs.
Costa Barista Welcome Break, Spaldwick, Huntingdon A14, PE28 0TD Up to £10.75ph Immediate start and flexible full-time or part-time customer service positions available in Subway A Welcome Break Team Member would ideally: Have a positive approach to customer service and a can-do attitude Be willing to work as part of a world class team Be ready to learn as all brand training will be provided A Welcome Break Team Member gets: Up to £10.75ph £1 meals and free coffee, tea and fizzy drinks during your shifts Flexible working patterns to fit your lifestyle including seasonal hours Immediate start in customer service roles and over time available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Bonus & Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Apprenticeship opportunities Free onsite parking Uniform provided - of course!
The Ship enjoys a scenic location in the heart of Plymouth’s historic Barbican area, overlooking the harbour and its quaint collection of boats. You’ll be working at a popular pub that buzzes with tourists and locals alike throughout the year, who a drawn to a quality menu and an enviable outdoor seating area that lies beside one of the city’s most pleasing views. Part time opportunity! Do you have experience of working in a fast-paced kitchenenvironment? Join us as a chef and you’ll be working as part of a great team,cooking to spec and working within our brand guidelines. What we offer … 30% off food and drink and 50% off overnight stays in ourpubs A free two-night stay in our pubs every year. Discount scheme across hundreds of retailers Great training and opportunities to progress Free food while you’re on shift Family-friendly, flexible working Paid time off to volunteer Our Chefs … Are well organised, adaptable, with a genuine interest infood Take pride in keeping the kitchen clean, tidy and safe Are key to keeping our kitchen running efficiently even atour busiest times We’d love you to join our family! Additional Info: St Austell Family Group is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Job Description Is your comfort zone the KITCHEN? Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values? Join us on a culinary journey at the Rank group, where you will be our next STAR! Working closely with your head chef, you will meet and exceed our customer expectations, day in day out! You will; Acknowledge, welcome and assist customers in all areas Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the hosting and wider casino team Preparation, cooking, seasoning and presentation of casino menus as per recipe standards. Follows all HACCP and safety guidelines, ensuring that food safety is adhered to throughout the venue Reports defective equipment and systems to the head chef or duty manager Ensure stock rotation (FIFO), ordering and usage is diligently followed to minimize stock and financial losses thereof Seeks feedback from customers and front of house teams to continuously improve food quality and exceed customer expectations Practices a “clean as you go” policy in all food preparation and service areas Qualifications Previous experience in a culinary or food preparation setting Flexible in working shifts and as per business requirements Knowledge of HACCP and food safety guidelines Food safety basic level 2 certification, or currently working towards it
Entain is one of the worlds largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history names such as Ladbrokes, partypoker, bwin and Coral. Do you have a passion for phenomenal food and proven experience in a high volume catering environment? In this role you will support the Head Chef in achieving the highest standard of food production for the Stadium, while meeting customer expectations, health and safety requirements and financial targets. Key Responsibilities: To ensure the smooth running of the kitchen operations and to assist the Head Chef with the day to day management of the Kitchen team; Deliver high quality restaurant meals and fast food whilst keeping in line with the agreed budget; Assist the Head Chef with stock ordering, stock deliveries and menu planning; Work with the Head Chef on ensuring cleaning rotas are adhered to throughout the food production and service areas; To understand the catering budget and work to the agreed targets as set by the Head Chef; To keep up to date with the latest trends in the foodservice industry and work with the team to introduce new ideas; Ensure effective stock and wastage control; Ensure cleaning rotas are operational throughout the food production and service areas; To deputise for the Head Chef when needed; To carry out any reasonable requests made by the Head Chef. Health & Safety and Compliance Responsibilities: Ensure that all equipment in the kitchen area is working safely and is used within manufacturers guidelines for operation, reporting any concerns to the Head Chef or Bar & Catering Manager; To keep up to date with and implement food hygiene regulations; Be a qualified fire warden and/or first aider on behalf of the organisation. Qualifications and Training Requirements: Qualifications in Food Hygiene & Catering, for example BTEC HND in professional cookery or equivalent A Level or similar vocational standard Specialist Skills and Experience: Minimum 5 years experience in a high volume catering environment! Previous experience of team management is preferred but not essential Benefits and Development Rewards arena with discounts to over 500 different retailers Pension Scheme & access to our annual share save scheme! Full training given to allow the best start when joining the business Ongoing performance development with your Line Manager to receive regular feedback and plan any personal development identified Cash rewards from our internal referral program
Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Ashford House Care Centre are looking for a passionate Chef to join the team for 30 hours per week.Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.NEED TO HAVE• A personable and warm approach with a genuine interest in the wellbeing of residents • Hold City & Guilds/NVQ/SVQ or equivalent• A good understanding of nutrition • Experience of working with fresh seasonal food• The ability to create a warm and welcoming environment within our home• Confidence engaging with residents to create appetising and nutritious menus • Good understanding of HACCPNEED TO DO• Manage the kitchen in the Head Chef’s absence • Assist Head Chef in menu development• Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards• Create a warm, efficient and fun environment • Work within budget• Complete regular audits• Manage stock control REWARDS PACKAGE• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral• Access to a wide range of retail and leisure discounts at big brands and supermarkets• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence• Confidential and free access to counselling and legal services• Tax code review service, where we will check that you are on the right code and paying the right level of tax• Option to join our monthly staff lottery alongside thousands of colleagues across the UK*Terms & conditions applyIf you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be. Only candidates with RGN / RMN will be approved for evaluation. The remaining applications will not be considered for this position
Job Title: Receptionist Pay Rate: £11p/h – paid weekly Hours – 8am – 5pm Monday – Friday Location – Manchester Piccadilly 4 week temporary (possibility of the role going permanent depending on your performance / attendance) General admin duties: Opening / closing the business (key holder) Welcoming members preparing visitors passes. Ensuring the reception area is clean and tidy at all times. Answering / transferring calls to the correct department. Response to emails. Filing, scanning & archiving. Must haves: Experience of working within a similar role. Well presented Excellent communication skills Professional and confident.
We’re on the lookout for a Head Chef to lead our kitchen team! Up to £14.50 Per hour plus Bonus It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where it’s at: As Head Chef you’ll play a key part in our pub management team, helping to shape and lead our kitchen team to success. Everything you and the kitchen team deliver will keep our guests coming back for more. As a Head Chef: You’ll have experience in a similar Kitchen Manager/ Head Chef role or be ready to step up from a Second Chef/ Sous Chef position. You’ll also – Have a passion for producing food to be proud of Be a motivational team-leader who can make sure our food and hygiene standards are consistently high Be able to maintain clear communication with your team Be able to work collaboratively with the General Manager and wider team to ensure success of the business Have a positive attitude and ability to create a buzz in your kitchen to keep your team motivated Have the desire to grow, develop and retain a kitchen team What you get from us: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits, including: A performance related bonus 20% off at all our pubs, restaurants, and hotels A reliable hours contract, to give you the security you deserve Flexible and part time hours available to work around your family or higher education Online discounts and cashback at popular retailers through our Marston’s Rewards platform Scope to build your career and progress through our Chef Development Programme including access to our innovative app-based training Salary finance scheme - supporting your financial wellbeing Access to Licensed Trade Charity for financial, mental, and emotional well-being support Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Job Description · To manage all aspects of the food and beverage operation within The Upper Deck · To deliver exceptional guest experience · Take full ownership over front of house, back of house, licensed bar and special events activities · Recruit, develop and retain a skilled and engaged food and beverage team Own the financial and budgetary performance of the food and beverage operation, delivering both revenue and margin targets · Create a culture of personal and professional development within the F&B team Take full ownership of all health and safety and food safety management in the F&B operation Operational Oversee all food and beverage operations, taking a proactive, customer facing approach at all times Drive service levels and sales, particularly during peak trading periods Maintain exacting brand standards in the service of food and beverage Plan the team rostering so that suitable leadership and capability are in place throughout all shifts during the week Oversee the maintenance and upkeep of all F&B areas, with equipment always being in good, safe working order and the environment being kept in a clean, hygienic manner Oversee all food and beverage ordering, stock holding and par levels in venue Lead daily and weekly team briefings with the front of house and back of house teams and the OM hosting Guest Provide a prompt, high quality and consistent level of food and beverage service to guests at all times Reflect and act upon any guest feedback in a constructive manner, only escalating to the OM hosting when necessary Distil a sense of guest advocacy into the F&B team, leading a culture focussed on delivering exceptional guest experience at all times Support junior team members so that the exacting departmental standards are understood, and take action to maintain standards and improve capabilities where necessary Financial Deliver on key financial targets including revenue, gross profit, margin, wastage and labour. Foster a culture within the team to where financial controls and processes are second nature and embedded within the daily routine Teach and support team members in their impact on, and responsibility to, the delivery of those targets, communicating performance via periodic updates and clear KPIs Use the systems available, such as EPOS, to proactively manage key metrics and inform decision making Manage the correct recording and inputting of accurate monthly stock on hand Oversee the efficient and accurate ordering of food and beverage products, minimising wastage while always ensuring product availability Perform high value line checks each week and act accordingly to action any wastage or variances · Manage the accurate recording of F&B complimentary food and beverage within the club Attend weekly and monthly finance meetings with the OM hosting and wider management team when required Deliver any addition financial KPIs that may be communicated People Play a key role in the venue leadership team, representing the F&B operation at management meetings Lead F&B team meetings in conjunction with the OM hosting and head chef, via regular team huddles and forums Work closely with the OM hosting and head chef in the planning of efficient resource requirements Take ownership of the recruitment and onboarding of F&B team members, ensuring a team of multi skilled, highly capable individuals are available at all times Act as an F&B team advocate at all times, supporting the teams professional, development and welfare needs Build clear delegation of authority in the F&B operation, so when not on shift organisation, standards and performance are maintained consistently Behave in a calm, organised and appropriate manner at all times with guests, team members and management from all venue functions External Engage with the wider F&B community within Rank, through workshops, training, networking and forum channels Support the Rank food development manager in innovating, designing and deploying the brand proposition Safety Be an advocate of health and safety and food safety in the venue Own all food safety and health and safety related activities within the F&B operation Actively engage and train the venue teams in food safety and health and safety Lead a ‘zero harm’ culture, and have a ‘never turn your back on a hazard’ mentality Take full responsibility for allergen management, working with the Rank allergen management framework at all times Attend periodic food safety and health and safety meetings and training sessions Shareholder Support and deploy any initiatives by the Rank group as part of the Transformation program Understand, communicate and deliver the Rank Group strategy Generic responsibilities Work to uphold the three licensing objectives that Rank are committed to Work to the Rank STARS values at all times Positively engage with team members and colleagues across all departments Understand and promote Rank codes of conduct Any additional duties that may be requested by the business Key performance indicators Revenue, margin, cost and profit NSF score Customer experience score Team retention rates Qualifications · Minimum 2 years as a general manager, assistant manager or F&B manager in a reputable branded or independent food and beverage organization · 10 years’ experience in the food and beverage industry · Demonstrable background successful financial management of an F&B operation, preferably with a circa £500k annual turnover or above · Strong leadership skills, having led a medium to large food and beverage team · Minimum level 2 food safety (either current or expired)
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