Jobs
Sous Chef - Part TimeHere at Prezzo, we celebrate the joy of Italian dining; thisstarts in the kitchen and ends with the service. Every customer should leavewanting to return.That’s why we’re looking for a new Sous Chef to join ourPrezzo family to help us continue offering the best possible customerexperience.First, let us introduce ourselves…OUR STORYWe opened ourfirst restaurant in New Oxford Street, London, in 2000. Since then, we’vebecome one of the most well-known and loved Italian dining restaurants on thehigh street. We’re all about bringing people together to enjoy deliciousItalian classics, in beautiful settings – whatever the occasion.OUR AWARDSWe're proud to be an award-winning hospitality employer, having been awarded:'Excellence in HR Technology' at the HR in Hospitality Awards'Best use of Benefits Technology' at the Employee Benefits Awards'Fair Employment' at the Youth Friendly Employer Awards'Environmental Best Practice' at the International Green Apple Awards'Best Pizza Restaurant – Chain' at the PAPA Industry AwardsWe were also shortlisted for the following:'Best Mental Health Strategy' at the Employee Benefits Awards'Recycling excellence' and 'Partnership excellence' at the National Recycling ForumWe also have a big focus on mental health and well-being, and we’re proud to have been accredited with the Foundation Level 'London Health Workplace Award'.OUR PERKS· Structured career developmentopportunities· Training provided from Day 1· Free meals during shifts· Flexible working pattern· 50% staff discounts at all Prezzo andother amazing retail offers· Uncapped refer a friend scheme: earn upto £1000 for each friend successfully referred· Wagestream membership – our financialwell-being platform · Life Assurance· Free 24/7 access to online GP services, legalsupport and financial and debt management· Grazie! – our reward and recognitionplatform· Dedicated well-being and mental health supportTHE ROLEAs a Sous Chef, you will…· Have a burning passion for food· A desire to grow your skills and career· Assist the Head Chef· Play a crucial role in helping us achieve ourmission of becoming the UK’s favourite Italian· Ensure every customer leaves happy, wanting toreturnIf you’re a CDP or Junior Sous Chef looking to challengeyour career and take on your first management role, this role could be for you.THE LOCATIONLocated in the newly built Pioneer Square shopping centre, Prezzo is just a moments’ walk from Sainsbury’s and the Vue Cinema. Parking can be found close by to the restaurant.Prezzo Bicester is a stunning and contemporary restaurant split over two levels and also features a stylish horseshoe shaped bar near the main entrance. Whether you are looking for an intimate dinner or celebrating a special occasion this restaurant is perfect. APPLY NOW! At Prezzo, we want to create a genuinely inclusiveworkplace, where we embrace the differences of all our colleagues and celebratediversity. We love to see applications from under-represented groups andwelcome applications from individuals, regardless of their background. Prezzojoined the Sustainable Restaurant Association (SRA) in 2011.
Waiter/Waitress
Marriott Hotels Resorts - Leicester, England, United Kingdom
Posted 1 year ago
POSITION SUMMARY Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plateware, glassware, and flatware. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Head Chef at Olympia. Location: Olympia Rate of pay: £45, per annum + amazing benefits Working pattern: 40 hours per week, Monday - Friday Key Responsibilities: Leading the retail and hospitality culinary operation in a busy exhibiton centre kitchen Reporting to the Executive Chef, helping create menus and deliver top class food in line with current food trends Managing a team of casual chefs and kitchen assistants and assisting with their training and development Responsible for the day to day running of the kitchen and ensuring all food safety, allergen information and other key factors are witheld Working alongside the Event Managers, Head of Retail and People team to ensure clients and customers receive the best experience possible at Olympia What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Personal Development and Training opportunities Life assurance scheme Pension scheme Competitive holiday allowance Private medical eligibility Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme
Iberica Sommelier Pay: £28K-£30K including troncIberica is a group of premium Spanish Restaurants delivering memorable Spanish gastronomy to our guests since 2008. Our Iberica team is now searching for a wine enthusiast to join our welcoming, supportive, and hard-working team and look after our award-winning cellar. In this role, you will be looking after our exceptional selection of wines and spirits, recommending and selling these to our guests, and maintaining the wine cellar, stocks, and wine training. The ideal candidate will have a good understanding of international wines and more especially, a solid grounding in Spanish wines. Having the desire to create and deliver excellent service and guest experience, being a hands-on team player, and enjoying being part of a talented team of chefs and waiters are key to this role. This is a great opportunity for someone willing to take ownership of a beautiful wine project and acquire more responsibility in the business as the venue grows.So if you feel like starting (or continuing) an exciting career in hospitality…we want to hear from you!We are always looking to improve our team's journey, and these are some of our current initiatives to help you succeed with us:Competitive starting pay packages + performance rewards A dedicated training team and state-of-the-art training platforms to get you where you want. There are lots of training and development opportunities. Proper homecooked meals for our team, 2 per day if you are working break shifts or finishing late. Nespresso coffee and tea for free, as much as you want!Take as many holidays as you need! We will pay up to 28, and spread your holiday pay in the way that suits you best. Enhanced holiday allowance. An extra day for each year you work with us, up to 33 days per year!Sick pay, parental leave, and bereavement leave policies. You don't get just the statutory. ..and not only that:Celebrate your Birthday: Dinner on us!Refer a Friend Scheme, generous incentives if you help us build a dream team!Great Staff Discounts (50% in all our restaurants)Free CODE subscription; access to great discounts in local Bars & Restaurants across the countrySummer and Christmas team parties!
You will be: •Plan menus and prepare food in order to minimise wastage•Work effectively with all colleagues at the relevant site to ensure excellent customer service•Attend to customer needs in a polite and helpful manner providing assistance where necessary in line with the CH&CO style•Be up to date with customer needs and tastes and communicate any ideas to the Head Chef/ Company ChefOccasional Responsibilities•To attend training courses and attend CH&CO meetings when necessary•To act as a resource to the General Manager, Exec Chef, Head Chef, Sous Chef or Company Chef and Food Development Director.This job description and person specification is a guideline only and not exhaustive. What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Great operational training and development Personal Development and Training opportunities – We are passionate about our team growing with us. Life assurance scheme Pension scheme Private medical Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Head Chef at Hilton. Location: Watford Rate of pay: £34, per annum Working pattern: 40 hours per week, Monday - Friday Key responsibilities • To fully understand and interpret the CH&CO brand in terms of food and food service • To develop, cost and plan menus that are in line with client and customer expectations at the relevant CH&CO site, • To prepare and oversee all preparation of food to the highest standard and in line with the CH&CO style • To ensure food is seasonal, of known provenance and where possible sourced locally • To produce food in a timely fashion to ensure smooth service to the customers • To ensure that all appropriate ingredients are available for the menus being prepared and where necessary identify shortages and instigate action to source ingredients • To deputise in the Ex Chef’s absence where appropriate. • Raise all supplier quality issues with the Procurement Department at CH&CO What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Personal Development and Training opportunities Life assurance scheme Pension scheme Competitive holiday allowance Private medical eligibility Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme
Chef Manager - Contract Catering Business and Industry contract Monday to Friday shift pattern37.5 hours per weekDaytimes only 8am - 4pm£28,000p/a salaryFree parkingCompany perksWe are recruiting for an experienced Chef Manager for a distribution centre on the outskirts of Lichfield. In charge of an overall team of 3, you will be responsible for catering for circa 300 customers per day through a main restaurant and vending operation. Back office management experience is essential, as is a background in contract catering chef management. Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Restaurant Manager
Flow Recruitment - Isle of Arran, Scotland, United Kingdom
Posted 1 year ago
Our client is a multi award winning resort voted in the top 50 places to work in Scotland. They offer excellent staff training and benefits and have various accolades of employer excellence. They are currently looking to recruit an Assistant Restaurant Manager to join their team within their high quality restaurant. Main Objective: To make sure the areas you manage run smoothly and guests-Members expectations are met and exceeded at all time and provide the best possible experience to every one. Become the main character and point of contact for members and guests in the highest professional way. Operational Key points Knowledge of all F&B Standards, quality presentation, service and products and local health and safety standards Displays proper and safe use of all equipment Responds appropriately to guest needs during hours of operation Knowledge of food trends and special seasonal foods Ability to monitor and control costs Display comprehensive computer skills including Microsoft Word and Excel Ability to assess quality control and adherence to service standards Ability to clearly define productivity standards with quality requirements and methods needed to obtain them The ideal candidate will have a minimum of 6 months management experience within a similar capacity role. You must be a strong leader and have excellent interpersonal and customer service skills. In return our client offer an attractive salary package and benefits. Live in accommodation is available if required. Paid Overtime for all hours worked beyond 40 hours a week contract
We’re on the lookout for a Head Chef to lead our kitchen team! Up to £14.50 Per hour plus BonusIt’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests.Our kitchen is where it’s at: As Head Chef you’ll play a key part in our pub management team, helping to shape and lead our kitchen team to success. Everything you and the kitchen team deliver will keep our guests coming back for more.As a Head Chef: You’ll have experience in a similar Kitchen Manager/ Head Chef role or be ready to step up from a Second Chef/ Sous Chef position. You’ll also – Have a passion for producing food to be proud of Be a motivational team-leader who can make sure our food and hygiene standards are consistently high Be able to maintain clear communication with your team Be able to work collaboratively with the General Manager and wider team to ensure success of the business Have a positive attitude and ability to create a buzz in your kitchen to keep your team motivated Have the desire to grow, develop and retain a kitchen teamWhat you get from us: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits, including: A performance related bonus 20% off at all our pubs, restaurants, and hotels A reliable hours contract, to give you the security you deserve Flexible and part time hours available to work around your family or higher education Online discounts and cashback at popular retailers through our Marston’s Rewards platform Scope to build your career and progress through our Chef Development Programme including access to our innovative app-based training Salary finance scheme - supporting your financial wellbeing Access to Licensed Trade Charity for financial, mental, and emotional well-being supportCome as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.Marston’s. Where people make pubs.
Chef Trainer / Assessor Ipswich, Suffolk Permanent £29,000 - £29,000 230474 - 5325 Chef Trainer / Assessor Ipswich up to £29,000 p.a. + bonus + benefits Are you a qualified Chef Trainer / Assessor? Or are you working as a Head Chef / Sous Chef / Chef de Partie and looking for a new challenge that will utilise your professional experience? If you have a background in hospitality / professional cookery and have a desire to train and develop people then you might want to consider a career change and become an apprenticeship trainer. You will receive support achieving your Assessor qualification and getting up to speed in your new role so that you can deliver an exceptional experience to your learners. This is where your knowledge and experience in hospitality can have a life changing impact on others. The Role As Chef Trainer you will be responsible for working with apprentices delivering all aspects of the apprenticeship to ensure successful completion whilst providing exceptional support and guidance to both learners and employers. Your responsibilities will include: supporting / motivating learners to ensure progression for their qualification supporting development of learners to maximise full potential / stretch knowledge identifying additional learning needs, providing guidance & resources maintaining / enhancing relationships with existing learners and clients reviewing concerns to limit any early leavers from programme The Company Our Bristol based client is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the following sectors: Public Sector; Hospitality & Catering; Leadership & Management; Business, Commerce & Retail; Childcare & Teaching; Data & Project Management; Logistics; Active Leisure; HR, & Learning & Development; and Health & Social Care. On offer is 25 days paid holiday plus bank holidays, company pension scheme, life assurance, staff incentives etc. The Person You may already be a qualified Trainer / Assessor with experience within front of house hospitality and as a Head Chef / Sous Chef / Chef de Partie, or just looking for a new challenge that will utilise your professional experience. This is your opportunity to join a team training the next generation of hospitality professionals. All you need is a passion for what you do, the desire to share your knowledge and skills with others and solid occupational experience in the sector. This role is home and field-based and requires your own transport to travel within your region. If you wish to be considered for the role of Chef Trainer / Assessor please forward your CV quoting reference 230474 - 5325. WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK Applications are invited with experience in: hospitality NVQ level 2 3 professional cookery chef head chef sous chef training apprenticeships work based learning WBL trainer assessor apprentices OFSTED
I am currently looking to recruit a Demi Chef De Partie with Pastry experience. My client is a noteworthy private members club based in the heart of London, that offers top-quality seasonal British food. This is a permanent position paying £28,000 – 29,000 pa + benefits. This role offers an excellent work-life balance. You will work around 40 hours/week, with the following shift pattern 8am – 4pm or 2pm – 10pm. Closest tube station: Embankment The ideal candidate is: A demi chef or a motivated commis chef with proven experience in working with fresh ingredients in a similar environment. A chef willing to work in different sections, including supporting the pastry section, and willing to grow within the company An enthusiastic, friendly, and passionate individual with great attention to detail. The role: You will prepare and present traditional British dishes, including desserts, to a high standard. You will work well as part of a team, ensuring the Club’s standards are maintained at all times. You will consistently comply with health and safety regulations. If you are interested in this role, please apply now! Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Receptionist
MBR Dental Recruitment - East Hampshire, England, United Kingdom
Posted 1 year ago
Dental Receptionist / Southampton, Hampshire / Part Time MBR Dental are currently assisting an independent dental practice located in Southampton, Hampshire to recruit a Dental Receptionist to join their team on a permanent basis. Available as soon as possible. Will take notice periods into consideration. Private practice environment. Part time opportunity – 3 days per week. Surgery space; Monday 9am-7pm, Tuesday – Friday 9am-5.30pm & Saturday 9am-2pm. Working days & hours to be discussed. Up to £12 per hour depending on experience. At least 1 years’ dental reception experience is essential. Duties include but are not limited to; meeting & greeting patients, booking & amending appointments, answering calls, updating patient records, compliance of the practice, supporting the PM & clinical team with the smooth running of the practice, making patients aware of services offered, promoting care plans, payment handling and maintaining patient confidentiality. Practice provides general dentistry alongside Implants, Orthodontics & Endodontics. 3 surgery, computerised SOE practice. On-site car parking available.
We are looking for a Sous Chef to assist our Head Chef in the running of this busy kitchen, leading the team to deliver our wholesome, fresh dishes throughout the day.What we offer...Achievable bonusesPower over your pay with WagestreamOvertime pay for every hour worked over contracted hours!Unlimited 50% off staff discount to enjoy outside working hoursTips shared equally across the team, based on hours workedFree meal from Lounge menu with every shift worked, regardless of lengthAnnual Loyalty Share Scheme 24/7 Employee Wellness Helpline alongside Lounges own Mental Health ChampionsChristmas and Boxing Day off!The most talked-about staff party in hospitality- Loungefest!Unlimited access to industry-leading training information and support, so you can really move forward in your careerOur Sous Chefs...Being a Sous Chef means you are the Head Chef's right hand and with our commitment to your training and the rapid expansion of our brand, you could soon be stepping up to run a kitchen of your own.What we're about...We're all about our employees and customers, and we never take our place in the community for granted. Our focus is on bringing people together, going above and beyond to give back where and when it's needed most. With more Lounges opening every month, there's never been a more exciting time to join and progress your career.
The Oak on the Green is looking for a Chef de Partie to join ourteam kitchen, so if you have some previous catering experience, you are looking fora new challenge and to carve out your career in the kitchen; this may be justthe job for you. Located in Bearstead, near Maidstone, the Oak on the Green sits on one of the prettiest village greens in England. Founded in 1665, the Oake Inn, famous visitors to the pub include Baroness Orczy, creator of the Scarlet Pimpernel, and Kent leg spin bowler Alfred Percy 'Tich' Freeman. Today, the Oak on the Green is renowned for using largely local produce throughout the extensive food menu offering both British and Mexican cuisine. We know that excellent chefs are the key ingredient to asuccessful kitchen, so as part of our friendly and supportive team, you will play akey role in our kitchen to ensure that outstanding service and food is providedto our guests.If you have some proven catering experience, you love food,are motivated and are a great team player, we can train you and teach youeverything else that you will need to know.WHATS IN IT FOR YOU? Competitive hourly pay rate A share of tips in addition to your hourly pay Early wage withdrawal scheme 20% discount on food at Shepherd Neame Managed Houses 25% discount on overnight Managed House Hotel bookings 20% discount on select purchases from the Visitor Centre Shop at Faversham Access to a Workplace Mental Health Platform Company pension plan The opportunity to develop & move within our pubs, the Brewery & Support Office Flexible working hoursShepherd Neame may beBritain’s oldest brewer but our approach is anything but old-fashioned. We arean authentic, independent business, yet flexible and agile, and that hasenabled us to survive and thrive based on the following Sheps Skills: Working Together Pride and Passion Authenticity Sheps Spirit WHO ARE WE?Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office. Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We’re on the lookout for a Head Chef to lead our kitchen team!It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests.Our kitchen is where it’s at: As Head Chef you’ll play a key part in our pub management team, helping to shape and lead our kitchen team to success. Everything you and the kitchen team deliver will keep our guests coming back for more.As a Head Chef: You’ll have experience in a similar Kitchen Manager/ Head Chef role or be ready to step up from a Second Chef/ Sous Chef position. You’ll also – Have a passion for producing food to be proud of Be a motivational team-leader who can make sure our food and hygiene standards are consistently high Be able to maintain clear communication with your team Be able to work collaboratively with the General Manager and wider team to ensure success of the business Have a positive attitude and ability to create a buzz in your kitchen to keep your team motivated Have the desire to grow, develop and retain a kitchen teamWhat you get from us: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits, including: A performance related bonus 20% off at all our pubs, restaurants, and hotels A reliable hours contract, to give you the security you deserve Flexible and part time hours available to work around your family or higher education Online discounts and cashback at popular retailers through our Marston’s Rewards platform Scope to build your career and progress through our Chef Development Programme including access to our innovative app-based training Salary finance scheme - supporting your financial wellbeing Access to Licensed Trade Charity for financial, mental, and emotional well-being supportCome as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.Marston’s. Where people make pubs.
WHO ARE WE? Newmedica is one of the leading providers of NHS-funded ophthalmology services in England. Our Purpose is to make a positive difference to people’s lives Our Vision is to c hange lives through better sight and eye health Our Promise is to use our expertise and compassion to help people feel special, reassured and cared for We provide services for NHS CCGs, NHS Trusts and Foundation Trusts, and other providers of NHS funded services. We deliver over 125,000 patient interactions annually, including outpatient appointments, diagnostic testing and eye surgery. Our services are delivered through a variety of models including Managed Services and Ophthalmology Joint Venture (OJV) Partnerships. We are registered with the Care Quality Commission (CQC). ROLE SUMMARY Theatre assistants/runner make a significant contribution to the successful operation of the theatre. They are responsible for ensuring the smooth and efficient administration of the theatre including the logging of events, medication, paperwork and maintaining electronic systems. Theatre assistants work with the Administration Team to support with prepping patients notes for theatres, reminder calls and record keeping. Clinic Assistants are the public face of Newmedica and are integral to the successful operation of the clinic. They are responsible for performing clinical tests and supporting the clinical assessment of each patient and for ensuring that all patients understand their treatment. They are also responsible for ensuring the smooth and efficient administration of the clinic, including retrieving patient notes, recording and filing clinical outcomes and utilising Newmedica’s electronic patient records. Combining a friendly and accessible personal manner with advanced clinical testing skills, they pride themselves in delivering a great patient experience and their ability to work within small teams to maintain and enhance processes to maximise quality and efficiency. It is expected that the company’s growth plans will provide ongoing challenges for the post-holders as well as appropriate career development opportunities. KEY RESPONSIBILITIES Clinical Duties and Responsibilities Managing the relationship with the patient and the provision of appropriate information to them, ensuring that exceptional customer service is delivered. Working with other clinic staff, including clinicians to ensure optimal patient flow, including assisting them if required. To accurately record patient history relevant to the clinic on paper records and on Newmedica’s CPM. To explain the implications of eye conditions, treatment options, medication and possible side effects to patients, some of which may be distressed or confused. To ensure that evidence based clinical standards of care to patients are achieved. To ensure the delivery of agreed quality standards, taking any necessary action to remedy shortcomings in services that contribute to patient care. To maintain high standards of cleanliness and infection control between, during and after patient appointments. To perform a comprehensive range of diagnostic procedures and clinical assessments in order to provide the Consultant with the relevant information for diagnosis and treatment. To support the continuous quality improvement of all clinical aspects of the service including the appropriate escalation of process, clinical, equipment, quality or infection risk issues. To support the scrub nurse with trolley, medications and consumables. To act as an assistant and runner on theatre days, ensuring timely completion of paper records. To ensure accurate stock management records are maintained for all drugs and medicines under supervision. To support with theatre close-down at the end of a working day, including removal of all clinical waste, preparing instruments for transportation to Nuffield HSSU for decontamination. To meet and greet patients and to support admissions and discharge as necessary. Administrative Duties To keep accurate patient health records, ensuring availability and confidentiality, updating electronic patient records or completing handwritten clinical notes. Undertaking other ad hoc and administrative tasks as required to ensure the smooth running of the clinic. To support with routine stock checks and stock management. To support the department with liaison with Nuffield Health HSSU for the safe and timely transportation of instruments ensuring there is a proficient audit trail to and from the HSSU. THE INDIVIDUAL EDUCATION & QUALIFICATION A good level of general education. GCSE Maths and English. EXPERIENCE & KNOWLEDGE Experience of Ophthalmology not essential as training will be provided and supported with development plan and learning opportunities. Comfortable with Microsoft Office products and using computerised systems for data input/output and review. Proven customer service skills with a passion for customer care. Previous experience of working with patients or carers would be desirable although not essential. SKILLS & PERSONAL ATTRIBUTES Enjoys the routine and rhythm of a process driven environment. Ability to work in theatre/clinic environments adapting to different clinicians. Able to balance working independently with appropriate escalation and delegation. Committed to deliver consistently high standards of care to patients. Self-motivated to provide an excellent level of communication and individual care for patients. Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs. Excellent verbal and written communication skills with a good telephone manner. Excellent organizational skills and the ability to multi-task. Experienced in team working and effective collaboration. SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES ADDITIONAL RESPONSIBILITIES Actively promote and market Newmedica and present a positive image of the Company and its activities both within and outside the Healthcare environment. Ensure the quality standards and performance measures applying to the work of the section are met and facilitate continuous improvements in all aspects of the post. Undergo any self-development and training as necessary for success in the role and provide support and development for others where appropriate. Carry out any duties at all times in accordance with the Company’s policies including Equality and Diversity and Health and Safety. Promote by positive example both internally and externally, the purpose and vision of Newmedica. Undertake all responsibilities in adherence with Newmedica Policies and Protocols for Infection, Prevention and Control. We operate a 7 day service. Within your 40 hour working week, you may be scheduled to work weekends and Bank Holidays dependant on demand of the service. This will be on a rota basis.