Kitopi hiring Head Host/Hostess at Dubai, United Arab Emirates
Head Host/Hostess
Kitopi - Dubai, United Arab Emirates
Posted 1 year ago - 103 members applied
- Closed
Number of Vacancies
1
Job Type
Full Time
Position
Head Host/Hostess
City
Dubai, United Arab Emirates
Salary ($)
$2995
Salary Period
Month
Contract Period
Undefined
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development
Job Description
Job Purpose
The Head Hostess is a senior role responsible for providing leadership to a team of hostesses at the restaurant and ensures the delivery of top-quality service to guests
Key Result Areas
- Relate with clients when they arrive and when they are leaving
- Thank clients for their patronage when they are leaving
- Communicate with customers while they wait for their drink and food order
- Ensure complete and consistent cleanliness of the hostess area
- Be available to answer calls and to greet guests
- Provide assistance to servers with tallies at shift ends
- Supervise host book efficiently and oversee clients seating arrangements
- Handle clients amicably and with understanding whether they have reservation or not
- Make great and impressive first impression on clients
- Schedule reservation for guests both in person and over the phone
- Communicate with supervisors or management on any issue related to customers
- Handle all cases related to guest courteously and professionally
- Maintain diplomacy while relating with clients.