so-hotels hiring Sales at Dubai, United Arab Emirates

Our sales team is growing!

We are looking for a passionate individual who has an excellent track record within hotel Catering /Events in the UAE.

***Luxury Hotel experience is a pre-requisite***

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery.

Responsibilities:

Building successful relationships that generate sales opportunities for corporate, social & weddings. 

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. 

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. 

• Develops relationships within community to strengthen and expand customer base for sales opportunities. 

• Manages and develops relationships with key internal and external stakeholders. 

• Provides accurate, complete and effective turnover to operational team. Managing sales activities to drive productivity.

• Participates in sales calls with members of sales team to acquire new business and/or close on business. 

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using knowledge of market trends and target customer Information to maximize revenue 

• Identifies new business to achieve personal and location revenue goals. 

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. 

• Closes the best opportunities for the location based on market conditions and location needs. 

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing exceptional customer service 

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account. 

• Executes and supports the company’s customer service standards. 

• Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. 

• Interacts with guests to obtain feedback on product quality and service levels. 

Requirements:

• Good understanding of luxury market, event planners & wedding planners.

• Good understanding of all hotel departments

• Hotel experience with a minimum 2 years experience in pro-active sales

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major

SO/ Uptown Dubai, a 188 key 5-star luxury lifestyle hotel located in Uptown Dubai.  

Uptown Tower is designed by world-renowned architects AS+GG, and is set to transform the Dubai skyline.

Do you have what it takes to join one of the most exciting brands and companies in Dubai. If yes, then please get in touch.

Many Thanks,

Scott Catling 

Director of Sales

SO/ Uptown Dubai