SWOT Hospitality hiring Waiter/Waitress at Dubai, United Arab Emirates

Key Duties and Responsibilities

• Obtain service area assignment at the beginning of each shift
• Check on the overall Outlet cleanliness and maintenance and keep a tidy service area
• Prepare the tables by setting up linens, silverware, and glasses as per the Outlet standards
• Clean, prepare and maintain the side stations
• Greet and escort guests to their tables and follow the sequence of service till guests’ departure
• Seat guests, present the menu, and offer recommendations
• Coordinate with the Chef or kitchen team on the day’s specialties and inform guests
• Display deep knowledge of the menus, take orders, and communicate order details to the kitchen team
• Serve food and pour drinks as per service standards
• Keep an eye on the assigned tables assisting guests with any requests and/or additional orders
• Maintain tidy and clean tables at all times
• Upsell additional items from the menu when appropriate to increase revenue
• Remove dirty tableware between courses or when appropriate
• Carry dirty plates, glasses, silverware, and ashtrays for cleaning
• Deliver checks and proceed with the invoice payment
• Relay guests’ complaints to the floor manager
• Ensure minimum wastage, breakage, and spoilage
• Reports on a daily basis to the hostess about table details