CHALET BEREZKA RESTAURANT LLC hiring Host/Hostess at Dubai, United Arab Emirates

URGENT HIRING: IMMEDIATE JOINER "RESTAURANT HOSTESS"

***RUSSIAN SPEAKER IS A MUST***

• FEMALE

JOB ROLES AND RESPONSIBILITIES:

• Maintain complete knowledge of the dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range, dress code, restaurant reservation procedures, daily house count, arrivals, departures, VIP’s, scheduled in-house group activities, locations and times.

• Answer reservation phone calls, using correct salutations and telephone etiquette.

• Take record and confirm restaurant reservations / cancellations in accordance with Chalet Berezka Restaurant standards.

• Communicate reservation /cancellation changes to management as they arise throughout the shift.

• Monitor the preparation of own assignments, ensuring compliance to departmental standards.

• Ensure that all menu’s, check folders are cleaned and in sufficient quantity.

• Ensure that the hostess stand is cleaned and organized.

• Review the Reservation book, pre-assign designated tables and follow up on all special requests.

• Greet the guests at the entrance of the restaurant.

• Seat guest according to the floor plan.

• Present the open menu to the guest.

• Anticipate heavy business times and organize procedures accordingly to handle waiting queues.

• Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the shift.

• Maintain positive guest relations at all times.

• Be familiar with hotel services / activities to respond to guest inquiries accurately.

• Handle guest complaints following instant pacification procedures and insuring guest satisfaction.

• Monitor guests’ reactions and confer frequently with management to ensure guest satisfaction.

• Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.

• Monitor and maintain cleanliness and working conditions of own section equipment and supplies.

• Do table visits systematically at each meal period to ensure guest satisfaction.

• To assist the Supervisor to ensure proper cashiering procedures, menu printing, and any other job that’s required.

• Participate in regular meetings and briefings as scheduled.

• Understand and abide by all safety rules, emergency procedures and fire prevention regulations.

• Participate in any scheduled training and development programs that may improve personal or departmental standards.

• Report to duty punctually wearing the correct uniform and name tag.

• Maintain a high standard of personal appearance and hygiene.

• Carry out other duties as assigned.

SKILLS AND QUALIFICATIONS:

• FEMALE ( 21 to 30 years old); Russian and English Speaker

• Have a minimum of one (1) year experience either as a F&B Hostess.

• Have knowledge of restaurant operation procedures.

• Have the ability to work under pressure and in a fast-paced environment.

• Have the ability to communicate effectively with the team and deliver consistently.

SALARY AND BENEFITS:

• SALARY PACKAGE + TIPS AND SERVICE CHARGES

• ACCOMODATION AND TRANSPORTATION ALLOWANCE

• EMPLOYMENT VISA, EID, MEDICAL AND INSURANCE PROVIDED BY THE COMPANY