Max & Aegle hiring Receptionist at Dubai, United Arab Emirates

JOB PURPOSE

Our Receptionist is the first point of contact for our members & visitors and will be responsible for ensuring they receive a warm and friendly welcome and any queries are dealt with in an efficient and professional manner. You will also deal with membership and sales enquiries as well as carry out a variety of front desk tasks, such as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized.  

The ideal candidate should have a friendly personality, communicate efficiently, and have basic computer skills. 

2.         MAIN DUTIES AND RESPONSIBILITIES

• Provide excellent customer service to our members and guests
• Maintain a high level of hygiene and be presentable at all times
• To deal with membership and sales enquiries and carry out administrative duties
• Build a good rapport and relationship with all of our members and guests
• Deal with customer enquiries in a friendly and efficient manner
• Ensure that all financial transactions are completed in accordance with the Finance Procedures.
• Manage the entry and exit system effectively
• Actively promote the various memberships we have available.
• Maintain and update the membership database system
• Promote member challenges and initiatives
• To ensure Safeguarding and Health & Safety procedures are being followed
• Able to seek solutions and resolve problems, as and when they arise

3.         QUALIFICATIONS, EXPERIENCE & SKILLS

Secondary School qualification and at least 2-3 years work experience in a customer service role. 

First Aid Qualification desirable but not essential. 

IT Skills including Outlook, Word, and Excel

Arabic speaker is highly desired

Skills:                                                                                                                             

• Friendly and professional approach at all times
• Outstanding customer service
• Outgoing and confident with people of all ages and cultures
• Able to work early, mid or evening shifts
• Positive
• Works well under pressure
• Team Player
• Observant and conscientious