Five Hotels and Resorts hiring Waiter/Waitress at Dubai, United Arab Emirates

Job Purpose

To fulfil the FIVE elements with the knowledge, skills and attitude that contributes to create a unique environment, which will always deliver great experience that, our colleagues and guests will never forget. 

Job ROLE

To provide friendly, efficient service to guests according performance standards.

Duties & Responsibilities

• Provide superior guest experience.
• Provides personal upscale service to guests
• Arranges for orders, replenishes and serves food
• Performs all side duties established by the Supervisor / Manager.
• Familiarizes oneself with food and menu terminology.
• Follows the set service standards while serving the guest.
• Upsell Food and Beverage without being pushy
• Offers quality service at all times.
• Follows all hygiene standards set in the company hygiene manual.
• Operates according to all accounting policies and procedures of the outlet.
• Ensure orders are thoroughly checked before serving to the guest.
• Adhere to sanitation, safety and alcohol beverage control policies.
• Process guest bills efficiently and correctly.
• Flexible with varying schedules to reflect business needs.
• Must have knowledge of food & beverage preparation and service
• Assists the designated station at all times.
• Performs all tasks as per the Standards of performance manual.
• Ensures that house rules are followed.
• Strictly adheres to the Hotel’s Policy on Confidentiality and Ethics.
• Performs all other tasks as requested by management.
• Follows the Hotel policies and procedures and all Hotels Food & Beverage Standards.

Requirements:

• Experience: At least 1 year of serving experience in a high-volume club/restaurant
• Comprehensive knowledge of menu.
• Ability to communicate with both employees and guests.
• Ability to multitask.
• Ability to work in a high-volume environment
• Well organized.
• Possess vibrant attitude and amicable personality
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service

Waiter / Waitress top skills & proficiencies:

• Customer Service
• People Skills
• Professionalism
• High Energy
• Multitask
• Thoroughness
• Planning
• Basic Math
• Teamwork
• Attention to Detail
• Verbal Communication
• Organized
• Flexible