Enbat Holdings hiring Barista at Doha, Qatar

We are looking for a Front-of-House team member that is responsible for educating our guests and providing a world-class experience by adhering to these responsibilities:

• Abide by company policy and procedures set forth in our Standard Operating Procedures.
• Show up on time, in uniform and clocked in for your scheduled shift.
• Come to work with a positive, can-do attitude.
• Maintain your composure with guests, co-workers, and supervisors at all times.
• Work with your other co-workers to cover each of the following stations:

Cashier, which includes, (but not limited to):

• Ensure each guest is greeted.
• Understand, be educated, and help exceed sales in the merchandise area of the café.
• Provide guests with accurate, up-to-date information about by MYLK, and know the food and beverage menus inside and out.
• Communicate any allergies or special requests clearly and promptly to the kitchen
• Demonstrate proper use of the POS.
• Be accountable for your POS station, making sure the area in front of you is tidy and without any clutter.
• Clean and maintain supplies behind the counter and at the register area.

Bar/Barista, which includes, (but not limited to):

• Maintain a clean, organized, and well-stocked work station.
• Know how to open and close the ice cream bar, chocolate station, and coffee machine.
• Be ready to accurately prepare and serve all ice cream, chocolates, coffee, and tea.
• Control costs by taking accurate inventories, limiting waste, pouring drinks at proper levels, and ensuring that all waste is being recorded.
• Ensure that all drinks are delivered to the correct customer.

Expo/Pass, which includes, (but not limited to):

• Communicate with Chef/Kitchen Manager regarding completed orders.
• Efficiently wrap up all to-go orders, making sure all items on the receipt are in the bag.
• Manage online orders through delivery third parties such as Talabat. 
• Use guests’ name from receipt when addressing guests.
• Hand out all orders to guests, and always thank all guests for their patronage.
• Anticipate the needs of guests and exceed their expectations.

Floor Assistant, which includes, (but not limited to):

• Keep café floor organized and neat: collect all dirty tableware; keep items neatly stocked, such as napkins, water cups, etc.
• Empty garbage when needed.
• Observe the floor and anticipate the needs of guests and exceed their expectations.
• Re-fill grab and go as needed.
• Ensure merchandise stations are clean, well-stocked, and beautifully presented at all times.
• Sweep restaurant floor as needed.
• Always thank all guests for their patronage as you see them leave.

Our restaurant is beautiful, busy place, filled to the brim with fun food and culture. You’ll be joining a super big-hearted, very talented team who will be on hand to support you from your first day

POSITION REQUIREMENTS:

• F&B experience is a plus, but not needed for the right candidate that is willing to learn!
• Act professional and hospitable at all times.
• Ability to maintain knowledge of the food and beverage menus, to be able to effectively communicate and answer customer questions.
• Adhere to all schedules (weekly work schedule, side work schedule, weekly cleaning tasks) in a timely manner.
• Maintain your composure with guests, co-workers, and supervisors at all times.

This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.

Team benefits include:

• Industry–leading pay.
• 30 days paid holiday a year.
• Health insurance.
• Annual flight to your home country.
• Wholesome team meals and drinks when on shift. Discount in all of our restaurants—50% during the day, 25% in the evening—plus an Enbat Holdings card, offering discounts at multiple places around Doha.
• Realistic, clearly communicated expectations.
• Team-wide aligned values.
• And much more!

This job description is intended to provide a general overview and expectations for this job opportunity. It is not a complete statement of duties, responsibilities, requirements or benefits. 

REQUIRED SKILLS

• Casual Dining Experience
• Fast-Paced Experience
• Customer Service
• Fluency in English and preferably an additional language such as Arabic, Tagalog, or Hindi.

By applying you confirm you have these skills.