Rise Hospitality hiring Floor Manager at Dubai, United Arab Emirates

Are you a seasoned professional who thrives in a vibrant, fast-paced environment? Do you have a knack for orchestrating seamless operations while maintaining exceptional standards? Join our team as a Floor Manager and be at the forefront of creating unforgettable guest experiences. 

About Us: We are seeking an exceptional Floor Manager to lead food operations in our dynamic, competitive socializing environment. Our venue offers a lively atmosphere where guests come together to enjoy entertainment and exceptional service. As the Floor Manager, you will play a pivotal role in ensuring the smooth operation of our venue while upholding the highest standards of quality and guest satisfaction.  

Key Responsibilities: 

• Operational Leadership: Act as the Manager on Duty, supporting departmental targets and KPIs, ensuring operational excellence, and providing feedback to departmental managers. 

• Team building: Maintain a well-trained team of servers and bussers capable of enhancing the experience of all in the room. A multi-skilled group, as adept at handling our A La Carte service as they are serving large groups in our bespoke private rooms. 

• Guest Experience Enhancement: Maintain a visible presence to both staff and guests, anticipate and address issues, and exceed guest expectations through proactive measures. Utilize suggestive selling techniques to maximize revenue while upholding cash control standards. 

• Safety and Compliance: Lead safety efforts for guests and team members, actively monitoring and addressing concerns to ensure a safe environment for all. 

Qualifications: 

• Proven experience in a leadership role within a high-volume venue, with a focus on guest service and operational efficiency. 

• Strong communication and interpersonal skills, with the ability to effectively manage, train and motivate a diverse team. 

• Knowledge of safety protocols and compliance standards, with the ability to enforce policies and procedures effectively. 

• Demonstrated ability to multitask, prioritize responsibilities, and maintain composure in a fast-paced environment. 

• Commercial acumen and the ability to drive business objectives while enhancing the guest experience. 

Why Join Us: 

• Opportunity to lead a dynamic team in a vibrant, competitive socializing environment. 

• Be at the forefront of creating memorable experiences for our guests. 

• Competitive salary and benefits package. 

If you are passionate about delivering exceptional guest experiences and thrive in a fast-paced, dynamic environment, we invite you to apply for the role of Floor Manager. Join us and play a key role in driving our success forward.