Lekki Dubai hiring Assistant General Manager at Dubai, United Arab Emirates

Job Responsibilities:

• Oversee front of house operations to ensure smooth and efficient service.
• Manage staff attendance, uniforms, grooming, and adherence to company standards.
• Prepare the restaurant for service, including floor planning, cash float management, and pre-shift cleaning.
• Communicate daily specials, VIP reservations, and guest preferences to all team members.
• Actively participate in service, ensuring guests are greeted, served, and farewelled with warmth and professionalism.
• Coordinate with the kitchen and reception to resolve any issues and ensure efficient service flow.
• Maintain cleanliness, safety, and health standards throughout the shift.
• Provide training, feedback, and coaching to staff, ensuring high service standards are upheld.
• Handle customer complaints and ensure that all guests receive outstanding service.
• Complete cash reconciliation, monitor stock levels, and order goods as required.
• Manage staff breaks and ensure proper shift handovers.
• Monitor staff performance and provide regular feedback to restaurant management.
• Ensure security of restaurant premises, stock, and cash.

Skills & Qualifications:

• Minimum 2 years of experience in a leadership role within a high-end restaurant.
• Strong understanding of service standards, health and safety regulations, and staff welfare.
• Excellent communication, organizational, and leadership skills.
• Ability to manage cash reconciliation and control operational expenses.
• Well-presented with a professional appearance.
• Experience with training and developing staff in service excellence.

Health & Safety Responsibilities:

• Ensure compliance with health and safety requirements and company policies.
• Report and rectify any hazards or potential risks immediately.
• Adhere to emergency, fire, and bomb procedures, ensuring a safe environment for staff and guests.
• Encourage awareness of health and safety standards among all team members.

Why Join Us:

• Be part of a dynamic and high-energy team at a leading restaurant brand.
• Opportunity for growth and career development in a supportive environment.
• Work in a stylish and exciting venue, offering an outstanding guest experience.

To Apply: Please send your updated CV to xxxx.