Alba Hospitality and Lifestyle hiring Bar Manager at Dubai, United Arab Emirates

BAR MANAGER 

Job Title                                   Bar Manager 

Reports to                                General Manager 

Responsible for                          Bar Operations and Bar Team 

Overview

In line with the mission that DOTS has and how we envision it within this and future markets, you are here to make a difference. As Bar Manager you are not only responsible for planning and managing bar operations, but you are also here to create an environment where our guests can feel welcomed and enjoy the variety of services that we have to offer. 

Main Responsibilities 

•        Oversee the service of beverages within the restaurant and at the main bar. 

•        Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels stock rotation and return of any sub-standard items along with the venue’s purchasing officer. 

•        Assist in menu development or seasonal changes and promotions. 

•        Develop and maintain professional relationships with guests.  

•        Conduct internal or external training for the team to be kept up to date with market trends. 

•        Work shift work, weekends, and public holidays, ensuring prompt timekeeping and attendance. 

•        Ensure breaks are organised per fluctuations in the volume of business. 

•        Ensure Standard Operating Procedures are achieved and maintained at all times and are monitored and updated when and where necessary. 

•        Comply with and implement all legislative and licensing requirements. 

•        Ensure the team's conduct, uniform and personal hygiene requirements are adhered to. 

•        Promote the venue and its facilities to all prospective guests or guests to maximise sales and revenue. 

•        Report and where possible take action in any incidents of complaint, accident, fire, loss, or damage. 

•        Check guest satisfaction regularly, ensuring all guest feedback is dealt with professionally and efficiently to minimize negative impressions of the venue. 

•        Ensuring service is as smooth and as consistent as possible. 

•        Be proactive in problem-solving and use your initiative to deal with problems and opportunities. Key Skills 

•        Leadership: Ability to lead and motivate a team of bartenders and support team. 

•        Creativity: To be successful and competitive, your service must be creative and innovative. 

•        Motivation: Always keep your team motivated and passionate to ensure a satisfactory experience for all guests. 

•        Product Knowledge: Exceptional product knowledge and service techniques in a fast-paced environment are essential. 

Guest Experience 

•        Welcome, respect and interact. A warm and welcoming attitude helps guests feel comfortable and valued as soon as they enter the Venue. 

•        Delight, satisfy and engage! DOTS’s guest journey should emphasise the venue’s exclusivity, while ensuring a high level of privacy and discretion, making guests feel important, secure, and comfortable. 

•        Test, experiment, and improve! DOTS is not a once-off stunt. We must continue to level up our offerings. Keep efficient and close communication with the other heads of departments to ensure that they receive guest feedback and share their recommendations with you.  

•       Observe! Keep a close eye on what the competition is doing to stay inspired.