Rise Hospitality hiring Head Host/Hostess at Dubai, United Arab Emirates

A renowned and vibrant hospitality brand that operates different types of venues known for their unique concept and exceptional experiences. We take pride in offering exceptional experience, a warm ambiance, and outstanding customer service. We are seeking an experienced and dynamic F&B Head Hostess to supervise our Reception team.

Responsibilities:

• Control the requisitioning, storage and careful use of department operating equipment and supplies
• Assist in departmental stock management by controlling, monitoring and documenting wastage, and conducting periodic inventory checks
• Assist their department manager with weekly scheduling
• Liaising with team members on holiday and days off requests
• Adjusting working hours according to sales forecast to maximise labour productivity
• Scheduling staff accordingly to accommodate opening hours, deliveries and events
• Understands, promotes and embodies the Swinger’s spirit and what it means to provide the “Swingers Experience” for every guest
• By consistently maintaining exacting standards, they lead by example and act as a Swingers ambassador and role model
• Supports the onboarding experience for team members in all departments through proactive engagement and training thereby promoting a culture of inclusiveness and teamwork
• Liaising with the management team, identifies training needs within the department by referring to feedback such as audits, health checks and personal observation
• Takes a proactive approach to the on-going training, coaching and development of team members, ensuring service and quality standards are consistently met
• Provides constructive and developmental feedback to their team that is clear and timely
• Acts as the champion for training new product launches and associated tasks such as testing, documentation and follow up
• Support in creating new, and improving, existing training materials such as workbooks, manuals and recipes
• Appropriate, comprehensive and timely communication with all colleagues
• Represents the department at daily briefings, communicating all relevant information to the wider team in an accurate and concise manner
• Has a robust routine to reading, understanding and actioning company email, replying to all emails by the end of the shift and completing tasks within set deadlines
• Plays an active part in departmental meetings, acting with confidence to share their thoughts and diligence to listen to other’s
• By taking an active role/responsibility, they ensure all areas, both back and front of house remain organised, clean and ready for trade at all times

Requirements:

• Excellent reading, written and oral proficiency in English

• Must be well-presented and professionally groomed at all times

• Excellent trainer with strong motivational skills

• Strong interpersonal skills and attention to detail

• High degree of professionalism, human resources management capabilities, business oriented, with energy and determination

• Proven organizational skills, able to set and meet deadlines with quality results

• Minimum of 3 Years’ experience in an upscale fast paced and upscale establishment in the same capacity