Ocean Beach Ibiza hiring Waiter/Waitress at Dubai, United Arab Emirates
Waiter/Waitress
O Beach Dubai - Dubai, United Arab Emirates
Posted 3 months ago - 158 members applied
Number of Vacancies
More than 5
Job Type
Full Time
Position
Waiter/Waitress
City
Dubai, United Arab Emirates
Salary ($)
Not Disclosed
Salary Period
Month
Contract Period
2 Years
Provides
Insurance
Meals
Service Charge
Tips
Visa
Career progression
Training & development
Vaccination Status
Not Required
Candidate Preference
Experience
1 year
Languages Spoken
Arabic
English
French
Russian
Living in
United Arab Emirates
Education Background
None
Skills
Communication Skills
Confidence
Creativity
Decision Making
Flexibility
Interpersonal Skills
Language Skills
Perseverance
Persuading
Proactive
Problem Solving
Self Motivated
Work Under Pressure
Job Description
- Welcome all guests with a smile, happy, friendly, and professional attitude introducing yourself and presenting the clients with all relevant menus and information.
- Ensure you are knowledgeable with regards to all the food and beverage products and any relevant changes on and throughout the day. This extends to allergy information, ingredients etc.
- To understand and have knowledge of all products to up sell and understand clients’ needs making suggestions where possible.
- You must be present, attentive, and responsive.
- Take all orders quickly and efficiently using the hand-held system ensuring waiting times are kept to an absolute minimum and within our best practice.
- You must be confident in the correct service procedures and presentation standards (bottle service, opening and pouring champagne, wine, serving food etc.).
- Take control of your clients and know when to take initiative.
- To be proactive and observe guests throughout the day and pre-empt any needs or situations ensuring they receive an excellent service.
- Maintain impeccable service throughout the day, clearing and replenishing and ensuring satisfaction with products and service.
- Ensure your area is clean, safe, and well-maintained including communal workstations.
- Adhering to hygiene, health and safety and best practice standards.
- You must work closely with the runners and kitchen team to ensure the overall smooth operation.
- Accepting cash and card payments correctly and that receipts and change are issued. The waiter/waitress must ensure the financial integrity of the company through strict cashiering accountability and adhering to the company cash control procedures.
- Daily basic cleaning tasks as directed by the supervisor.
- To be punctual with an exceptional appearance in full uniform and appropriate footwear.
- Work closely, assist and communicate with your supervisor listening and understanding instruction paying attention to what is happening around you.
- You must be available to answer questions, queries, and deal with customer issues effectively, ensuring the client’s needs are met throughout the whole of their visit, seeking guidance from floor staff and supervisors when necessary.
- Understand and communicate all the beach club products and services.
- Understand the infirmary procedures and alert security/supervisors/lifeguards with regards to anyone in need of medical attention.
- The waiter/waitress must be energetic, fun, and always professional willing to approach and engage with clients throughout the duration of their visit taking the time to listen and express interest.
- To provide exceptional customer service, a great work attitude and professional service to ensure the client’s overall experience.
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
- Carry out any other duties assigned by management.