JUYI Restaurant & Lounge hiring Floor Supervisor at Dubai, United Arab Emirates

Job Title: Fine Dining Restaurant Floor Supervisor

Location: [dubai business bay]

Job Type: Full-Time

Job Summary:

We are seeking a highly motivated and experienced Floor Supervisor to join our fine dining team. The Floor Supervisor will be responsible for overseeing the daily operations of the dining floor, ensuring an exceptional guest experience, and leading our team of service staff with professionalism and efficiency.

Key Responsibilities:

• Supervise daily floor operations to ensure smooth and efficient service.
• Maintain high standards of customer service, addressing guest concerns and ensuring a positive dining experience.
• Train, mentor, and support the service staff, providing guidance and feedback to improve performance.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food orders.
• Manage reservations, seating arrangements, and overall flow of the dining area.
• Oversee cleanliness and organization of the dining area, ensuring compliance with health and safety regulations.
• Handle cash transactions, end-of-day reconciliation, and financial reporting as needed.
• Assist in the development and implementation of service protocols and standards.
• Foster a positive work environment, promoting teamwork and staff morale.

Qualifications:

• Previous experience as a floor supervisor or in a similar leadership role in a fine dining restaurant.
• Exceptional customer service skills with a focus on creating a memorable dining experience.
• Strong leadership and communication skills, able to motivate and manage a diverse team.
• Ability to handle high-pressure situations with grace and professionalism.
• Excellent organizational skills and attention to detail.
• Knowledge of fine dining service standards and etiquette.
• Proficiency in reservation management systems and POS software.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and sick leave.
• Opportunities for professional development and career advancement.
• Employee dining discounts.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for our team to [xxxx.

Additional Tips:

• Emphasize the unique qualities of your restaurant to attract candidates who are passionate about your concept.
• Clearly outline the career growth opportunities to attract ambitious professionals.
• Consider including testimonials from current employees to provide insight into the work environment and culture.

Feel free to adjust this template to better match your restaurant’s specific requirements and culture.