Skyler Hospitality hiring Reservations Manager at Dubai, United Arab Emirates

Skyler HR is excited to announce a unique career opportunity for an experienced Reservation Manager to join a cool hospitality venue in Dubai. Our client, a leader in the hospitality industry, seeks a detail-oriented and efficient professional to enhance their reservation systems, specializing in the utilization of SevenRooms and bringing a wealth of experience from the dynamic Dubai hospitality scene.

Key Responsibilities:

• Reservation System Management: Oversee the operation and optimization of the SevenRooms reservation system, ensuring a smooth and efficient booking process for guests.
• Strategic Booking Analysis: Develop strategies to maximize occupancy and revenue through effective reservation management.
• Customer Experience Enhancement: Ensure a high-quality customer service experience, focusing on personalization and satisfaction throughout the booking process.
• Team Leadership and Training: Lead and train the reservations team to maintain high standards of service and efficiency.
• Reporting and Analytics: Monitor and analyze reservation data to inform strategic decisions and improve performance.
• Communication and Coordination: Work closely with other departments to ensure availability and special requests are managed effectively, enhancing the overall guest experience.
• Policy and Procedure Development: Establish and maintain reservation policies and procedures that align with the company’s objectives and service standards.
• Budget and Revenue Management: Participate in budgeting processes and manage the allocation of rooms to maximize revenue.
• Client Service and bookings.

Qualifications:

• 1-2 years of experience in a reservation management role, with a proven track record in the hospitality industry.
• Previous experience working in Dubai's hospitality sector, with specific expertise in using the SevenRooms reservation system.
• Strong analytical skills, with the ability to manage data and use insights to improve reservation systems and strategies.
• Excellent communication and interpersonal skills, with the capacity to lead and motivate a team.
• Familiarity with CRM tools and a basic understanding of hospitality management software.
• Ability to work flexibly, adapting to industry standards and project requirements.

What is Offered: 

• A competitive salary range of 12,000 - 14,000 AED per month, based on experience and skills.
• Opportunities for career advancement and professional development in a leading and innovative hospitality environment.

Working Hours:

• Flexible schedule tailored to industry standards and operational requirements.

This role represents an exceptional chance to apply your reservation management expertise in a vibrant and challenging environment, contributing significantly to our client's success and growth within the hospitality industry. If you are a proactive, detail-oriented, and strategic professional eager to enhance guest experiences and operational efficiency, we invite you to apply.

Join a dynamic team that values innovation, effectiveness, and the creation of unforgettable experiences. Apply today to elevate your career in the exciting realm of hospitality and entertainment.