Sunset Hospitality Group hiring Host/Hostess at Dubai, United Arab Emirates

We are seeking a charismatic and customer-focused individual to join our team as a Hostess. As the first point of contact for our guests, the Hostess plays a crucial role in creating a positive and welcoming atmosphere. The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience. 

Principal Accountabilities 

• Greets guests, escorts them to tables, and provides menus
• Manage waiting list as per brand guidelines
• Offer appropriate seating arrangements
• Receive and record customers dining reservations
• Ensure all orders are filled in a timely and accurate manner
• Maintain clean and organized tables and work area
• Observe proper grooming and personal hygiene at all times
• Assist waiters and head waiters when needed
• Manage event related work including setting up tables of the restaurant
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
• Handles guest problems and complaints