NAZCAA hiring Host/Hostess at Dubai, United Arab Emirates

About The Role

A Hostess is responsible for providing excellent customer service to its guests in the Restaurant. This includes greeting and assisting the guest to sit, responding to guests inquiries and ensuring guests have a pleasant dining experience.

Responsibilities

• Greet and seat guests promptly, courteously, and accurately.
• Monitor guest flow and coordinate with waitstaff as needed.
• Responsible for managing reservations, either by phone or through an online system. This includes taking reservations, confirming bookings, and organizing seating arrangements accordingly.
• Respond to guest questions and complaints in a timely and professional manner.
• Communicate with guests while they wait for their drink and food order.
• Assist members as needed with food orders, refills, and other requests from Guests.
• Perform opening/closing duties as directed by management

Qualifications

• Previous hostess or customer service experience preferred.
• Expert with seven rooms reservation system.
• Proven experience of work with high profile clients.
• Excellent communication skills: able to understand instructions from management as well as communicate effectively with guests.
• Must be flexible with scheduling; available evenings/weekends as needed.