Yas Beach hiring Host/Hostess at Abu Dhabi, United Arab Emirates
Candidate Preference
· Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
· Use visual cues to seat Guests in either the bar or dining area depending on their preference
· Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
· Answer incoming calls and provide appropriate service
· Manage the flow of Guests into the Dining, Bar & Beach areas, provide accurate wait times to incoming Guests if necessary
· Tend to special Guest needs and requests
· Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
· Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
· Help service staff by setting and clearing tables; replenishing water; serving beverages
· Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
· Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
· Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
· Contribute to team effort by accomplishing related results as needed
Requirements:
· Must be able to read menus and have knowledge in the same
· Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
· Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
· Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests