Sunset Hospitality Group hiring Host/Hostess at Dubai, United Arab Emirates

Job Purpose:

The Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing
experience from their first point of contact with the team

Principal Accountabilities
Greets guests, escorts them to tables, and provides menus
Manage waiting list
Offer appropriate seating arrangements
Receive and record customers dining reservations
Ensure all orders are filled in a timely and accurate manner
Maintain clean and organized tables and work area
Observe proper grooming and personal hygiene at all times
Assist waiters and head waiters when needed
Manage event related work including setting up tables of the restaurant
Ensure all guests receive positive and professional service to the highest standards to exceed the
customer's expectations
Handles guest problems and complaints