Sunset Hospitality Group hiring VIP Waiter/Waitress at Dubai, United Arab Emirates

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 75 venues and with presence in 23 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are seeking an experienced and passionate Head Waiter to join our pre-opening team for Hanu, a new fine dining South Korean dining destination opening soon in the St Regis on the Palm. As Head Waiter, you will oversee the front-of-house operations, ensuring that every guest enjoys an extraordinary dining experience. The ideal candidate will have proven Waiter experience in a similar establishment preferably in an international setting, excellent communication abilities, a positive attitude and a passion for delivering exceptional service.

Principal Accountabilities

• Knows and uses the service guidelines by the brand guideline.
• Prompt, and courteous greeting of customers.
• Take orders and deliver food to customers on the table in an accurate and timely manner.
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations and obtain feedback of the customer.
• Follow sequence of service standards as per brand guidelines.
• Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers.
• Ensure food quality and consistency is always delivered.
• Manage the set up and close down of tables within section.
• Divide the restaurant into sections for each shift and ensure fair allocations.
• Ensure full closing procedures are carried out consistently and thoroughly.
• Ensure tables are turned around and ready with minimal delay.
• Maintain cleanliness and hygiene standards.
• Ensure the cleanliness and refilling of condiment sets and napkin containers.
• Coordinating with cashier to handle accurately order invoices and tips.
• Always keeps all workstations and equipment as clean as possible.
• Attend all regular departmental briefings and contribute to an open communication within the assigned team.
• Performs other duties pertinent to this job as assigned.

Ideal Candidates

• Minimum 3 years of experience in similar positions in a high-volume, fine dining restaurant. International experience is a plus.
• Fluent in English. Other Languages such as Korean, Russian, French, Italian and Spanish would be ideal
• Strong upselling and interpersonal skills.
• Customer oriented with a positive attitude and smiling face.
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level.

Benefits:

• Competitive salary
• Annual flight ticket
• Discounts across sunset's venues and more: experience the sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career growth opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.