Sunset Hospitality Group hiring Host/Hostess at Dubai, United Arab Emirates

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 75 venues and with presence in 23 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are seeking an experienced and charismatic Hostess to join our award-winning nightlife destination, Dream Restaurant and Lounge. The Hostess will be responsible for providing a warm and welcoming atmosphere, ensuring guests feel comfortable and valued from the moment they enter the restaurant. The ideal candidate will have excellent interpersonal skills, a friendly demeanor, and the ability to manage multiple tasks efficiently.

Principal Accountabilities

• Greets guests, escorts them to tables, and provides menus
• Manage waiting list
• Offer appropriate seating arrangements
• Receive and record customers dining reservations
• Ensure all orders are filled in a timely and accurate manner
• Maintain clean and organized tables and work area
• Observe proper grooming and personal hygiene at all times
• Assist waiters and head waiters when needed
• Manage event related work including setting up tables of the restaurant
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
• Handles guest problems and complaints
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

Ideal Candidates

• Minimum 1-2 years of experience in similar position in hospitality industry, preferred but not limited to
• Good in English
• Good communications and interpersonal skills
• Basic computer skills (Recommended to have previous experience in restaurant software)
• Customer oriented with a positive attitude and smiling face
• Friendly and approachable
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level
• A willingness to go the extra mile in ensuring guests' needs are met
• A huge passion for customer service and hospitality

Benefits:

• Competitive salary
• Annual flight ticket
• Discounts across sunset's venues and more: experience the sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career growth opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.