Sunset Hospitality Group hiring Reservations at Dubai, United Arab Emirates
Reservations
Sunset Hospitality Group - Dubai, United Arab Emirates
Posted 11 months ago - 51 members applied
Number of Vacancies
1
Job Type
Full Time
Position
Reservations
City
Dubai, United Arab Emirates
Salary ($)
$1600
Salary Period
Month
Contract Period
Undefined
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development
Candidate Preference
Languages Spoken
Chinese, Simplified
Chinese, Traditional
Russian
Job Description
We are seeking a detail-oriented and customer-focused individual to join our team as a Reservations Agent. As the primary point of contact for guests, the Reservations Agent plays a crucial role in providing excellent customer service by assisting with reservation inquiries, managing bookings, and ensuring a seamless experience for our guests.
Principal Accountabilities
- Take reservation of the guests and ensure to follow brand standards
- Receive and record customers dining reservations and maintain the information in the system accurately
- Maintains knowledge of menu , events , special offerings at the restaurant.
- Inform General Manager for waiting list
- Ensure all calls are taken on time without any delay to the customer
- Maintain clean and organized reservation area.
- Observe proper grooming and personal hygiene at all times
- Assist Hostesses / Hosts when needed
- Manage event related work by working closely Sales & Marketing Manager
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
- Handles guest problems and complaints.