Sunset Hospitality Group hiring Head Host/Hostess at Dubai, United Arab Emirates

We are seeking an experienced and dynamic individual to join our team as the Head Hostess. The Head Hostess will be responsible for overseeing the hostess team, managing reservations, and ensuring the smooth operation of the front-of-house in our upscale establishment.

Principal Accountabilities 

• Greets guests, escorts them to tables, and provides menus
• Manage waiting list and coordinate with Guest Relation Manager
• Offer appropriate seating arrangements
• Receive and record customers dining reservations
• Set up dining rooms and make reservation arrangements
• Ensure all orders are filled in a timely and accurate manner
• Maintain clean and organized tables and work area
• Observe proper grooming and personal hygiene at all times
• Assist waiters and head waiters when needed
• Ensure all guests receive positive and professional Greeting to the highest standards to exceed the customer's expectations
• Handles guest problems and complaints
• Manages the Hosts working schedules