SOMIYA GROUP hiring Waiter/Waitress at Dubai, United Arab Emirates

Functional Roles And Responsibilities Expected

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards.
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as a team and communicate and coordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
• Actively sell available spots in the venue
• Schedule reservations for guests in advance and as they arrived at the restaurant
• Should a party have special needs or request accommodations, the waitress ensures the group's requirements are met.
• To be able to entertain guests after they have passed the security and been seated, encourage them to spend more and come back next time.
• Carry out additional task as instructed by management.