SOMIYA GROUP hiring VIP Waiter/Waitress at Dubai, United Arab Emirates

Responsibilities

• Provide superior guest experience & excellent service
• Provides personal upscale service to guests
• Arranges for display, orders, retrieves, replenishes, clears and serves food
• Performs all side duties established by the Team Leader / Manager.
• Familiarizes oneself with food and menu terminology.
• Follows the set service standards while serving the guest.
• Upsell Food and Beverage without being pushy
• Ensures that all information and duties received by the Team Leader / Manager is followed accurately.
• Ensures sufficient quantities of crockery, cutlery, china and glassware is available prior to the service operation. If not, then reports this immediately to his/her direct leader.
• Follows all hygiene standards set in the company hygiene manual.
• Operates according to all accounting policies and procedures of the outlet.
• Ensure orders are thoroughly checked before serving to the guest.
• Ensures proper maintenance/cleanliness of the side station is maintained both throughout the service and after.
• Adhere to sanitation, safety and alcohol beverage control policies.
• Flexible with varying schedules to reflect business needs.
• Must have knowledge of food & beverage preparation and service
• Assists the designated station at all times.
• Performs all tasks as per the Standards of performance manual.
• Attends all Trainings, daily briefings, and communication meetings as requested by the management.
• Makes oneself aware of all emergency procedures.
• Performs all other tasks as requested by management.

Requirements:

• Experience: At least 3 to 5 years of serving experience in a high-volume club/restaurant
• Ability to communicate with both employees and guests.
• Ability to multitask.
• Ability to work under pressure.
• Well organized.
• Possess vibrant attitude and amicable personality.
• A desire to help out where needed and work as part of a team.
• Passion for providing extraordinary service.
• Having fun!