Quest Restaurant Management hiring General Manager at Abu Dhabi, United Arab Emirates

Key Responsibilities:

1. Operational Excellence:
   • Oversee daily restaurant operations, including dining services, kitchen, bar and support functions.
   • Optimize workflow and resource allocation for peak performance
   • Leverage technology for operational improvements, such as digital ordering systems, inventory management software, or customer relationship management (CRM) tools.
   • Ensure compliance with industry regulations and company policies.
2. Business and Financial Management:
   • Develop and monitor budgets, ensuring profitability and cost control.
   • Develop sales and profit improvement strategies, including pricing analysis and promotional activities, to ensure financial targets are met or exceeded.
   • Regularly assess operational costs (food, labor, supplies) to improve profit margins while maintaining quality and guest satisfaction.
   • Manage vendor relationships to maintain premium ingredients and supplies.
3. Marketing and Growth:
   • Collaborate with Marketing team and Implement brand-building strategies to enhance restaurant’s visibility across local and international markets.
   • Develop digital and social media strategy like online presence, social media campaigns, website content and digital advertising.
   • Focus on Customer Experience innovation such as Launch creative events, promotions, and seasonal offerings to engage guests and enhance brand loyalty.
   • Collaborate with marketing teams for targeted campaigns, leveraging Yas Island’s tourism and event-driven traffic to drive repeat business.

1. Strategic Planning and Growth:
   • Develop and execute long-term growth strategies to position restaurant as a leader on Yas Island and within the Abu Dhabi F&B scene.
   • Identify new business opportunities such as catering, private events, or partnerships to expand the brand’s reach.
   • Responsible for innovation and product development-development of new menu offerings, seasonal promotions, and exclusive experiences that enhance the guest experience and attract new customers.
   • Foster a culture of creativity in the kitchen and service areas to keep the concept fresh and exciting.
2. Team Management:
   • Foster a positive work environment that promotes employee motivation, satisfaction, and retention.
   • Recruit, train, and lead a diverse team of hospitality professionals.
   • Continuously assess skill gaps and implement targeted training programs to ensure professional development and enhance team performance.
   • Address and resolve any employee conflicts or concerns promptly, maintaining a harmonious and productive work environment.
3. Guest Experience:
   • Enhance the customer journey with personalized and memorable service.
   • Respond to customer feedback, creating solutions to exceed expectations.
   • Innovate to offer unique dining experiences aligned with Yas Island's dynamic atmosphere.
   • Ensure exceptional guest service standards and address feedback promptly.
4. Compliance and Safety:
   • Ensure adherence to UAE health, safety, and licensing regulations.
   • Conduct regular safety and quality audits to protect staff and guests.