Five Hotels and Resorts hiring Host/Hostess at Dubai, United Arab Emirates

An Exhilarating Opportunity

Looking to be a part of an award-winning team that leads at the forefront of entertainment innovation? We have the perfect opportunity currently available for a dynamic personality focused on delivering first-of-its-class guest services at FIVE Hotels and Resorts, dare-to-be-different destinations that capture the glamour and vibe of Dubai.

Dubbed the hottest hotel on Palm Jumeirah, FIVE Palm Jumeirah is set against a breathtaking backdrop of the beach and Dubai Marina skyline, this lifestyle hotel boasts 470 luxurious rooms and suites with ocean or city views.

The resort is a party and culinary hot spot with a range of restaurants, bars, and a nightclub, inviting a new experience every day. Whether you are looking for a gourmet dining experience or want to dance the night away, our resort creates laid back or high energy choices from breakfast to the early hours as you design your stay.

Design your vibe at FIVE Jumeirah Village, a glorious city chic hotel that captures the pulsating excitement of new Dubai.

Visitors curate their own high-rise private pool celebrations, sunbath in style or enjoy a special dinner overlooking the world-famous sparkling Dubai skyline. Our sky villas were designed with more than sleep in mind as FIVE Jumeirah Village flawlessly combines a myriad of entertainment options, a culinary smorgasbord and first-rate guest services – after all, FIVE knows how to throw an exceptionally good party!

"This is unashamedly about luxury," - Daily Mail. 

And opening soon: FIVE Zurich! So, Stay Tuned!

Our Food and Beverage Team are the final piece of the puzzle, they are cultured yet trendy hosts with an innate ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - crafting memories for our guests that last a lifetime.

As Hostess, you will join a committed Guest Services lineup driven with the intent of delivering FIVE-star guest experiences to an international diaspora in the heart of vibrant Dubai.

As our ideal candidate, you have proven hostess experience in a highly active environment. Your organisational, communication, and leadership skills are second to none and you enjoy developing solutions that push groundbreaking boundaries. An outgoing, people-friendly personality with an ability to think on your feet during changing situations is also essential.

You’ll work closely with senior leadership to develop constantly evolving service goals.

Key Responsibilities

• Be passionate about maintaining a service standard that embraces time as the ‘new’ luxury and therefore deliver FIVE service in a timely manner to the highest level of expectation, all while having fun with the FIVE Vibe!
• Support the smooth running of all the Food & Beverage/ Guest Services departments, where all aspects of the guests’ service experience are considered ‘FIVE-star’ all the way!
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Thorough knowledge of all of FIVE’s venues, menus, events and assorted guest offerings in order to assist guests at every opportunity
• Take ownership of guest concerns, requests and act decisively in order to ensure guest approval
• Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalised service at all times
• Ability to aptly process billing and related payments and adhere to all established control procedures for the same

What We’re Looking For

• Hands-on approach with a ‘can-do!’ work attitude
• Commitment to delivering exceptional guest service with a passion
• Ability to find creative solutions taking while ownership for all duties and tasks assigned
• Great conversational skills and teamwork-oriented
• Positive outlook, outgoing personality and fun-to-work with at all times
• Previous Hostess experience and knowledge of reservations system is a plus
• Fluency in English (written and spoken) is mandatory
• Proficiency in multiple languages is a bonus

Rewards At Work! Benefits For Life!

• Live the exciting FIVE Life
• Attractive incentive schemes
• Rapid career advancement
• Team-spirited colleagues