The First Group hiring Host/Hostess at Dubai, United Arab Emirates

About the First Collection at Jumeirah Village Circle:

Unleash the explorer in you at The First Collection at Jumeirah Village Circle, an upscale hotel located in the heart of JVC. Our 491 well-appointed rooms and suites make for the perfect retreat after a busy day of discovering the city, or attending business meetings. Centrally located, the district of JVC offers convenient access to the entire city. The area is connected to three main roads, while bus networks and the hotel’s shuttle service will keep you seamlessly connected to the city. Dubai Marina, Downtown Dubai and The Expo 2020 site are all within a 20-minute drive. The community of Jumeirah Village Circle (JVC) provides a number of family friendly conveniences including the Circle Mall, public parks and restaurants, which are all easily accessible from the hotel. Our signature restaurants and bars provide trendy venues to enjoy a refreshing cocktail or a mouth-watering meal. Santé Ria oozes with full bodied Latino spirit that serves mouth-watering flavours inspired by the vibrant cultures of South America. The Village Bistro offers a vibrant, family-friendly dining experience where guests will enjoy an à la carte menu options and international buffets. The Village Bistro also serves the terrace and pool deck where guests will be able to enjoy a refreshing dip and al fresco dining. The hotel also offers a number of leisure facilities including an exclusive club lounge, a large outdoor swimming pool, a gymnasium and male and female massage treatment rooms.

About The First Collection:

The First Collection, brings together the key hotel, hospitality, and lifestyle assets of The First Group under one exciting and progressive brand. Comprising of five operational hotels and a pipeline of seven upper midscale hotels that will launch under The First Collection banner, the company has ambitious growth plans across the UAE. Notably, Ciel, the world’s tallest hotel, is a project under development that is located in the heart of Dubai Marina. The First Collection also encompasses popular dining outlets including MasterChef, the TV Experience, Lola Taberna Española and Ikigai, which have received acclaim for delivering unique and exceptional dining experiences.

SUMMARY

Host/Hostess is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. Host/Hostess is mostly responsible for receiving and seating the guests and having good communication with the waiting staff and kitchen about the guests.

KEY RESPONSIBILITIES

• Responsible for doing all preparations for the service, like preparing table planning and menu’s.
• Ensure all menus and are clean and ready for operation on floors.
• Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
• Make sure to work with clean equipment and surfaces.
• Ensure to be fully aware about the promotions and discounts.
• Ensure daily emails and serve me reservation have been checked.
• Make sure that he/she is always enthusiastic and delivers great service to all guests, is the first contact for the guests and should always be aware of that in answering phone or speaking with the guests directly.
• Keep an eye on guests when they move or something changes and communicate this with team and kitchen.
• Take orders and give information to guests if required and clearly communicate this to colleagues.
• Communicate with the chefs and kitchen for any special request, dietary requirements or restriction from the guests.
• During the service the hostess should be able to deal with challenges, changes and keep an eye on table turnovers.
• If necessary prepare orders like drinks and prepare snacks and bread.
• Responsible for cleaning tasks during and after service.
• Check with managers or coordinator for any large party reservations.
• Ensure package forecast for HB, BB and FB are printed every day.

Put your career first by embarking on a rewarding journey with the First Collection Jumeirah Village Circle. We understand that our employees are the face of the company and providing our guests with memorable experiences is at the forefront of everything to do. To support this, we provide our employees with tailored training and development opportunities to help them grow in terms of their career and personal objectives.

We are committed to hiring talented and energetic individuals who will enrich the stay of every guest. To achieve this, we focus on providing a work environment that inspires motivation and retaining employees. We offer comprehensive benefits to our employees, which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities.