The First Group hiring Waiter/Waitress at Dubai, United Arab Emirates

Welcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. 

About Wyndham Dubai Marina 

Embrace the energy of the cosmopolitan playground that is Dubai with stays at Wyndham Dubai Marina, a 4-star hotel located in one of the city’s most vibrant locations. Gaze into the waters of the world’s largest man-made marina surrounded by striking architecture. 

From the moment you step into our spectacular marble lobby, you know you’re somewhere special. Wyndham Dubai Marina is an internationally recognized 4-star hotel, conveniently situated just steps from Dubai’s most prominent landmarks such as The Beach and The Walk JBR, Dubai Marina Mall, and largest observation wheel in the world - Ain Dubai, soon to be completed. 

The hotel features a spa, gymnasium, outdoor pool and great food and beverage outlets including a coffee shop, a club lounge, an International all-day dining restaurant with al fresco dining serving Italian specialties, and a bar and eatery serving smoked meats and specialty beverages.

SUMMARY

F&B Associate is responsible for maintaining great service to all guests, planning and organising tasks, people and supplies, act as a representative of the company.

KEY RESPONSIBILITES

• Responsible for doing all preparations before and during the service like preparing tables and polish cutlery.
• Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
• Have an extensive knowledge of the menu’s and other F&B outlets.
• Serving in either conference rooms or other F&B outlets if required.
• Taking orders from the guests, explaining menu and advising the guest on their decision making.
• Liaising with management for advice if required.
• Communicating with the kitchen about the orders and being very clear about special wishes of guests.
• Consistently upselling of food and beverages and making guests aware of promotions.
• If necessary preparing orders like drinks and preparing snacks, bread.
• Serving at parties and reception if required.
• Dealing with the payments and doing closure paperwork if required.
• Serving the guests with all F&B requirements during their stay in an attentive and efficient way.
• Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
• Responsible for cleaning tasks during and after service.
• Making sure that all the guest areas look immaculate.
• Attending departmental meetings if required.
• Taking feedback from the guests and notifying management about it.
• Sharing ideas for improvement.
• Know the software in the F&B outlets to be able to put in the orders.
• Ensuring the guests receive what they ordered, guest satisfaction is key at all times.

Embark on a rewarding career with Wyndham Dubai Marina where you will be supported throughout your professional journey with tailored learning opportunities and development training.  We are committed to providing a nurturing environment where all of our team members can explore personal and professional development opportunities throughout their tenure with us. We offer a variety of leadership training, mentoring opportunities, and educational support to continually foster a culture of diversity and inclusion. 

We are committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our team members with comprehensive benefit programs and resources which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities.