Entourage Hospitality Services hiring VIP Waiter/Waitress at Dubai, United Arab Emirates

Important that you must have:

• High knowledge and great execution of upselling the F&B Menu
• Club Experience
• A La Carte & Bottle Service Experience
• Effiecient and Switch 
• Great communication and guest relation skills

Standard Role

• Greet and seat guests in a professional and personalized manner
• Take accurate orders, provide information and give suggestions about menu items and daily specials
• If asked, explain how various menu items are prepared, describing ingredients and cooking methods 
• Make sure the order is prepared according to the menu or as requested by the guests
• Ensure that continued service is managed in your section during the course of the meal
• Provide accurate bills to the guests and process the correct payment transaction
• To keep all restaurant areas, clean at all times and to regularly clean all cutlery, tables and other equipment
• To clean and clear tables and surrounding areas after customers have left
• Reset tables and tidy up all surrounding areas
• Follow correct sequence of service as outlined in the Operations Manual
• To notify the supervisor if you notice any particular item of stock is running low
• To attend training sessions as and when required
• To handle complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform your supervisor of all cases and forward all complaints and suggestions to the Manager on duty
• To ensure that all food and drinks served are of the best quality and in proper presentation, as per our standards
• To ensure proper care and security of guests’ belongings, restaurant equipment, stock and furniture. In case of any maintenance issues, report them to the Manager on duty immediately
• To assist in keeping operating costs to a minimum by efficient and responsible use of resources such as electricity, water, linen, stationery, cleaning materials, cutlery, glassware and other equipment
• To comply with all Company Policies and Procedures and maintain excellent grooming standard at all time