Dolce hiring Restaurant Manager at Dubai, United Arab Emirates

Restaurant Manager

The Restaurant manager leads the team through teamwork, motivation, and development. She/he oversees the effective running of the restaurant and that the operating procedures are followed throughout. The Restaurant manager coordinates the briefings, team development/trainings, schedules, deals with guests’ feedback, and ultimately ensures a smooth operation. The restaurant manager should act as role model and ensure the most effective practises are implemented. Should always be solution based and see to the opportunities that avail themselves within daily operations. Reports to operations manager.

Restaurant manager responsibilities include but are not limited to.

• Daily briefing with staff members on all details for the operation
• Overseeing mis en place of the venue
• Ensuring the venue is set up correctly to standard from A to Z daily
• Ensuring the team has all tools needed to be successful in their role
• Ensuring daily that FOH team is well dressed and groomed according to standards
• Assisting the team in operation and showing leadership through support
• Ensuring excellent customer service to our valued guests
• Touching on all tables, getting feedback on experience
• Resolving any complaints, ensuring guests leave unstressed and happy
• Guiding the FOH team and providing trainings on food as well as other topics
• Keeping an eye on sports calendar operations throughout for screening
• Channels all information from higher management to the team
• Leading as a role model for all team members and coordinating with other management
• Setting FOH standards and that they are followed– opening/closing checklists, reception checklists, housekeeping checklists and cashier checklists daily
• Overseeing that DM required practises are followed throughout
• Placing purchasing requests (OSE) for approval
• Placing orders for any FOH consumable needs
• Creates FOH scheduling for approval by Operations Manager
• Reporting any unacceptable behaviour for disciplinaries to Operations Manager
• Liaising with IT for any printer/POS requirements
• Reporting any maintenance issues to maintenance department and tagging in snag list
• Tracking performance of floor team
• Doing appraisals with Operations Manager bi yearly
• Provides FOH items breakage reports monthly
• Conducts Quarterly OSE inventory with team
• Keeping track record of food reviews and sending a report monthly on this to the operations manager
• Performs cashier duties and reconciliation
• Sending associated end day financial reports