Demind hiring Restaurant Manager at Mumbai, Maharashtra, India
Number of Vacancies
1
Job Type
Full Time
Position
Restaurant Manager
City
Mumbai, Maharashtra, India
Salary ($)
$2500
Salary Period
Month
Contract Period
Open Ended
Provides
Accommodation
Flight Ticket
Insurance
Transportation
Meals
Visa
Candidate Preference
Experience
5+ years
Languages Spoken
English
Greek
Education Background
Bachelor's degree
Skills
Adaptability
Commercial Awareness
Communication Skills
Computing Skills
Confidence
Creativity
Decision Making
Flexibility
Interpersonal Skills
Leadership Skills
Management Skills
Negotiation Skills
Organisation Skills
Proactive
Problem Solving
Self Motivated
Team Work Skills
Time Management
Work Under Pressure
Written Communication
Job Description
- Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.
- Ensuring correct operation and balancing of cash registers & daily reporting.
- Knowing your daily, weekly, monthly budget ,constantly knowing your actual vs ideal food/bev cost,menu engineering ,constantly increase sales per head.
- Monitoring Ordering & Receiving Procedures .
- Find ways to manage costs.
- Recruit and induct floor and or bar staff (ensuring adequate skilled staff levels are maintained at all times).
- Organizing the roster to ensures all shifts deliver high service standards.
- Covering extra shifts as required, in the case of staff shortages, to ensure service standards are maintained.
- Increasing sales at all opportunities through customer service staff practicing up selling and cross selling.
- Ongoing product knowledge and sales training to maximize sales and increase average spend.
- Maintaining set labour costs.
- Creating a harmonious team orientated environment amongst all staff within the restaurant.
- Assist in the planning for future development of facilities and service improvements.
- Ensuring that the most suitably qualified person is appointed in the event of your vacancy. This includes a smooth succession of transfer - wherever possible this should be an internal promotion.
- Ensuring disciplinary action is taken for breaches of company regulations.
- Maintaining high standards of morale and personal appearance of all staff.
- Main activities:
- To liaise with guests
- Maintain a high level of service to all guests at all times.
- Meet, greet, seat and farewell guests at the restaurant/venue.
- Take orders, serve food and beverages and clear tables.
- Ensure bar is ready for service (adequate supplies of glassware, drinks, bottles, fruit and garnishes, etc.).
- Ensure beverages are served to a consistent quality standard.
- Ensure that the restaurant remains in an impeccable state.
- Ensure all tasks for setting up, serving and closing are all done correctly.
- Supervise the accurate taking, setting up and confirmation of bookings.
- Ensure the safety of staff and guests during service and after leaving.
- Ensure Responsible Service of Alcohol policies are implemented and maintained.
- Maintain hygienic food handling practices and cleanliness of all waiting, bar and function staff.
- Balance the register at the end of the shift ensuring a high level of accuracy and honesty.
- Communicate any stock shortages to the Operations manager in a timely manner.
- Maintain restaurant inventory according to stock levels and advise on re-ordering needed.
- Support the Head Chef in maintaining a harmonious environment between kitchen and floor.
- Communicate with the operations manager regarding any problems or changes needed with service.
- Handle complaints according to guidelines and so that it leaves guests satisfied and impressed.
- Interview and select floor/restaurant staff.
- Induct and orientate floor and bar staff.
- Conduct performance reviews of all floor and function staff at least 4 times yearly.
- Maintain wage costs within company guidelines and guest spending above agreed averages.
- Promote the restaurant and functions to potential guests.
- Maintain equipment in good working order organizing repairs or improvements needed for greater efficiency.
- Assist in the development and review of systems and procedures.
- To ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information.
- To hold regular On-the-Job training sessions to ensure that staff can perform their duties correctly.
- To maintain a high degree of interest in self-development, displaying this by making suggestions for realistic improvements.
- Report regularly on the above activities to the operations manager.