baitmaryam dmcc hiring Floor Manager at Dubai, United Arab Emirates

Floor Manager

BAIT MARYAM - Dubai, United Arab Emirates

Posted 11 months ago - 46 members applied

Number of Vacancies
2
Job Type
Full Time
Position
Floor Manager
City
Dubai, United Arab Emirates
Salary ($)
$2500
Salary Period
Month
Contract Period
2 Years
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development

Candidate Preference

Experience
5+ years
Job Description

 

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and Peach Works
  • Strong leadership, motivational and people skills
  • Acute financial management skills