Kitopi hiring Floor Supervisor at Dubai, United Arab Emirates

Job Purpose

To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all our customers. To supervise, train and motivate team members, with the key aim of retaining and attracting new customers

Key Result Areas

· Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.

· Motivate and inspire team members &Lead by setting a good example (role model) - behavior consistent with words .

· Coach and help develop team members; help resolve dysfunctional behavior ,facilitate problem solving and collaboration .

· Maintain healthy group dynamics, Intervene when necessary to aid the group in resolving issues .

· Assure that the team members have the necessary education and training to effectively participate on the team

· Encourage creativity, risk-taking, and constant improvement ,Recognize and celebrate team member

· Coordinate with internal and external partner (Staff & Guest) as necessary.

· Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.

· Assure that the team addresses all relevant issues within the specifications and various standards.

· Provide necessary business information

· Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

· Work with floor managers to obtain necessary resources to support the team's requirements.

· Obtain and coordinate space, equipment, and communication lines for team members.

· Coordinate with floor manager to establish meeting times, places and agendas.

· Provide status reporting of team activities against the program plan or schedule.

· Keep the floor manager and outlet manager of task accomplishment.

· Communicate with floor Manager and outlet manager about all issues which cannot be resolved by the team.

· Provide guidance to the team based on management direction