Kitopi hiring Head Host/Hostess at Dubai, United Arab Emirates

Head Host/Hostess

Kitopi - Dubai, United Arab Emirates

Posted 9 months ago - 79 members applied

Number of Vacancies
1
Job Type
Full Time
Position
Head Host/Hostess
City
Dubai, United Arab Emirates
Salary ($)
$2500
Salary Period
Month
Contract Period
Undefined
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development
Job Description

Job Description:

The Head Hostess is a senior role responsible for providing leadership to a team of hostesses at the restaurant and ensures the delivery of top-quality service to guests

Key Result Areas

  • Relate with clients when they arrive and when they are leaving
  • Thank clients for their patronage when they are leaving
  • Communicate with customers while they wait for their drink and food order
  • Ensure complete and consistent cleanliness of the hostess area
  • Be available to answer calls and to greet guests
  • Provide assistance to servers with tallies at shift ends
  • Supervise host book efficiently and oversee clients seating arrangements
  • Handle clients amicably and with understanding whether they have reservation or not
  • Make great and impressive first impression on clients
  • Schedule reservation for guests both in person and over the phone
  • Communicate with supervisors or management on any issue related to customers
  • Handle all cases related to guest courteously and professionally
  • Maintain diplomacy while relating with clients.

Specifications (Qualifications, Experience, and Skills)

  • Minimum high school academic
  • Experience minimum 1-year similar position
  • Good talent, good appearance, good presentation, Smile.
  • Possess IT skills in MS excel and MS Word
  • Possess top-notch communication skills in the local language, both in written and verbal forms
  • Describe and explain the menu.
  • Talk about specials, Upselling
  • High interpersonal skills, and communication skills
  • Hard worker, teamwork player.
  • Highly Self-motivated with the ability to motivate others as well.
  • Leadership and multitasking.
  • Time management