Kitopi hiring Head Host/Hostess at Dubai, United Arab Emirates
Head Host/Hostess
Kitopi - Dubai, United Arab Emirates
Posted 9 months ago - 79 members applied
- Closed
Number of Vacancies
1
Job Type
Full Time
Position
Head Host/Hostess
City
Dubai, United Arab Emirates
Salary ($)
$2500
Salary Period
Month
Contract Period
Undefined
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development
Job Description
Job Description:
The Head Hostess is a senior role responsible for providing leadership to a team of hostesses at the restaurant and ensures the delivery of top-quality service to guests
Key Result Areas
- Relate with clients when they arrive and when they are leaving
- Thank clients for their patronage when they are leaving
- Communicate with customers while they wait for their drink and food order
- Ensure complete and consistent cleanliness of the hostess area
- Be available to answer calls and to greet guests
- Provide assistance to servers with tallies at shift ends
- Supervise host book efficiently and oversee clients seating arrangements
- Handle clients amicably and with understanding whether they have reservation or not
- Make great and impressive first impression on clients
- Schedule reservation for guests both in person and over the phone
- Communicate with supervisors or management on any issue related to customers
- Handle all cases related to guest courteously and professionally
- Maintain diplomacy while relating with clients.
Specifications (Qualifications, Experience, and Skills)
- Minimum high school academic
- Experience minimum 1-year similar position
- Good talent, good appearance, good presentation, Smile.
- Possess IT skills in MS excel and MS Word
- Possess top-notch communication skills in the local language, both in written and verbal forms
- Describe and explain the menu.
- Talk about specials, Upselling
- High interpersonal skills, and communication skills
- Hard worker, teamwork player.
- Highly Self-motivated with the ability to motivate others as well.
- Leadership and multitasking.
- Time management