Kitopi hiring Head Host/Hostess at Dubai, United Arab Emirates

Head Host/Hostess

Kitopi - Dubai, United Arab Emirates

Posted 1 year ago - 103 members applied

Number of Vacancies
1
Job Type
Full Time
Position
Head Host/Hostess
City
Dubai, United Arab Emirates
Salary ($)
$2995
Salary Period
Month
Contract Period
Undefined
Provides
Flight Ticket
Insurance
Meals
Tips
Visa
Career progression
Training & development
Job Description

Job Purpose

The Head Hostess is a senior role responsible for providing leadership to a team of hostesses at the restaurant and ensures the delivery of top-quality service to guests

Key Result Areas

  • Relate with clients when they arrive and when they are leaving
  • Thank clients for their patronage when they are leaving
  • Communicate with customers while they wait for their drink and food order
  • Ensure complete and consistent cleanliness of the hostess area
  • Be available to answer calls and to greet guests
  • Provide assistance to servers with tallies at shift ends
  • Supervise host book efficiently and oversee clients seating arrangements
  • Handle clients amicably and with understanding whether they have reservation or not
  • Make great and impressive first impression on clients
  • Schedule reservation for guests both in person and over the phone
  • Communicate with supervisors or management on any issue related to customers
  • Handle all cases related to guest courteously and professionally
  • Maintain diplomacy while relating with clients.