7 Management Dubai hiring Head Host/Hostess at Dubai, United Arab Emirates

As a Head Hostess, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere while managing reservations and seating arrangements. Your role is essential in ensuring a smooth flow of service and providing excellent customer service.

Key Responsibilities:

• Greet guests as they enter the restaurant with a friendly and professional demeanour.
• Manage reservations and waitlists efficiently.
• Supervise reservations team well.
• Escort guests to their tables and provide menus.
• Handle guest inquiries and concerns with a positive attitude.
• Coordinate with servers and kitchen staff to ensure timely seating and service.
• Maintain cleanliness and organization of the host area.
• Assist with special events and functions as needed.

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations with grace.
• Prior experience in a customer service role is a plus.
• Flexibility to work various shifts, including weekends and holidays.
• Strong organizational skills and attention to detail.

Physical Requirements:

• Ability to stand for extended periods.